PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

UK Leads US in Retailers Staying Ahead of Instant Payments Game
UK Leads US in Retailers Staying Ahead of Instant Payments Game
May 10, 2023  |  Real-Time Payments

With the rise of online shopping, in-store retailers are under pressure to make innovation in real-time payment alternatives and omnichannel marketing — strengths of eCommerce...

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Baby Products Buck Consumer Trade Down Trend
Baby Products Buck Consumer Trade Down Trend
May 09, 2023  |  Loyalty & Rewards

Brands and merchants may benefit by catering to caregivers’ mindset of seeking consistent reliability in baby products. Parents, family members and other caregivers of young...

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‘Branded Currency’ Unlocks $21 Billion of Unspent Gift Cards
‘Branded Currency’ Unlocks $21 Billion of Unspent Gift Cards
May 09, 2023  |  Loyalty & Rewards

Brands face a conundrum when it comes to boosting top lines. While they ideally want to grow their customer bases, it can be more expensive...

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Item-Level Data Helps Banks Stay Top of Wallet
Item-Level Data Helps Banks Stay Top of Wallet
May 04, 2023  |  Loyalty & Rewards

At the intersection of digital channels and inflationary pressures, consumers are demanding more value from merchants. And it’s not all about price. Banyan CEO Jehan...

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Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
Popular Restaurants Using Aggregators Lose Key Loyalty Opportunities
May 03, 2023  |  Loyalty & Rewards

With restaurant aggregator customers typically ordering from the same few spots, eateries are missing out on a valuable opportunity to build direct digital relationships with...

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David’s Bridal Offers Membership Perks as Store Closures Loom
David’s Bridal Offers Membership Perks as Store Closures Loom
May 02, 2023  |  Retail

David’s Bridal has debuted a new membership perk as it tries to remain afloat. Throughout May — to coincide with Small Business Month — customers...

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Restaurants Boost Rewards as Inflation Catches up to Perception
Restaurants Boost Rewards as Inflation Catches up to Perception
May 01, 2023  |  Restaurant innovation

With restaurant inflation now outpacing grocery, demand for value is greater than ever. For much of this inflationary period, consumers have understood restaurant inflation to...

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One in 10 Voice Users Order Coffee via the Technology
One in 10 Voice Users Order Coffee via the Technology
April 26, 2023  |  Voice Activation

As coffee shops look to drive convenience, PYMNTS data reveals voice commerce holds significant potential. By the Numbers Research from PYMNTS’ new study “How Consumers...

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An Insider on Open Banking’s Power to Deliver Faster Payments
An Insider on Open Banking’s Power to Deliver Faster Payments
April 21, 2023  |  Faster Payments

Despite instant settlement, lower fees and fraud protection, open banking payment rails in the U.K. are lagging in adoption. New payment option providers such as...

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