PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Convenience Stores Use Subscriptions to Keep Cash-Strapped Consumers Coming Back
Convenience Stores Use Subscriptions to Keep Cash-Strapped Consumers Coming Back
March 06, 2023  |  Subscriptions

As consumers cut spending, convenience retailers are leveraging subscriptions to keep them coming back. Most recently, mid-size convenience store chain Parker’s, which has more than...

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Rent the Runway Offers Free Items to Woo ‘Cost-Conscious’ Shoppers
Rent the Runway Offers Free Items to Woo ‘Cost-Conscious’ Shoppers
March 06, 2023  |  Retail

Rent the Runway will begin adding a free item to shipments to attract financially strapped consumers. “The customer is more cost-conscious than she’s ever been...

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The Clearing House Sees Options and Uptake Fueling Growth of Instant Checkout
The Clearing House Sees Options and Uptake Fueling Growth of Instant Checkout
February 22, 2023  |  Faster Payments

Instant checkout, scan-and-go and unattended retail have been buzzwords as consumers flock back to stores. Turning promise into reality is something else entirely. Peter Davey,...

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D2C Brands Add Flexibility to Subscriptions to Boost Retention
D2C Brands Add Flexibility to Subscriptions to Boost Retention
February 21, 2023  |  Subscriptions

D2C brands see it’s no longer enough to simply offer a subscribe and save option. In an interview with PYMNTS, Scott Levine, co-founder and chief...

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72% of Financial Execs Think Customers Would Leave for Richer Receipt Experience
72% of Financial Execs Think Customers Would Leave for Richer Receipt Experience
February 21, 2023  |  Data

Even bleeding-edge firms face implementation issues integrating item-level receipt data into their operations. Research in the 2023 playbook “Meeting the Need for Item-Level Receipt Data:...

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Only 1 in 3 Grocers Are Upgrading Their Loyalty Programs
Only 1 in 3 Grocers Are Upgrading Their Loyalty Programs
February 16, 2023  |  Loyalty & Rewards

PYMNTS data shows most grocers are missing the opportunity to secure shoppers’ loyalty with rewards. The Context Now, with sky-high food inflation and a prevailing...

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Bakkt Sunsetting Consumer-Facing App to Focus on B2B Crypto Solutions
Bakkt Sunsetting Consumer-Facing App to Focus on B2B Crypto Solutions
February 13, 2023  |  Cryptocurrency

Bakkt Holdings is sunsetting its consumer-facing app and focusing on B2B. The firm will concentrate on providing software-as-a-service (SaaS) and application programming interface (API) solutions...

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Convenience Stores Turn to Drive-Thru to Boost Loyalty
Convenience Stores Turn to Drive-Thru to Boost Loyalty
February 13, 2023  |  Loyalty & Rewards

As convenience retailers look to offer the quickest, easiest shopping experience, drive-thru can be key. GetGo Cafe + Market, the convenience store subsidiary of, Giant...

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UK Grocers Reimagine Loyalty Programs to Keep Customers Engaged
UK Grocers Reimagine Loyalty Programs to Keep Customers Engaged
February 09, 2023  |  Loyalty & Rewards

To attract customers, U.K. supermarkets compete to offer the best loyalty scheme. And British shoppers sure do love their loyalty rewards. One PYMNTS survey found...

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