PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Albertsons and Other Grocers Expand Mobile Offerings to Drive Loyalty
Albertsons and Other Grocers Expand Mobile Offerings to Drive Loyalty
February 06, 2023  |  Loyalty & Rewards

As traditional grocers face increasing competition from eCommerce, they are broadening their digital ecosystems. Albertsons Companies, for its part, the grocery giant behind a wide...

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Consumer Receipt Data Could Unlock Valuable and Permissioned Healthcare Insights
Consumer Receipt Data Could Unlock Valuable and Permissioned Healthcare Insights
February 06, 2023  |  Healthcare

While mostly a retail and finance tool, receipt data has already proven it can save lives. Researchers in the United Kingdom published findings last month...

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Starbucks Rewards Members Grow 15% in Q4 but Controversial Changes Loom
Starbucks Rewards Members Grow 15% in Q4 but Controversial Changes Loom
February 02, 2023  |  Loyalty & Rewards

Starbucks continues to grow its loyalty base, but upcoming unwelcome alterations could change that. The coffeehouse chain, the world’s largest restaurant company by revenue, shared...

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Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023  |  Restaurant innovation

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. The casual dining giant’s parent company Brinker International shared Wednesday...

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FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
FIs and FinTechs Find Innovation Inspiration in Customer Receipt Data
January 31, 2023  |  Data

Among banks and FinTechs, there’s recognition of the value inherent in receipt data. That granular detail can help forward-thinking firms craft and offer more customized...

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UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
January 30, 2023  |  Loyalty & Rewards

Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Recent results published from the Cancer Loyalty Card Study (CLOCS), led...

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Kroger Launches Personalized Coupons to Win Loyalty of in-Store-Only Shoppers
Kroger Launches Personalized Coupons to Win Loyalty of in-Store-Only Shoppers
January 27, 2023  |  Loyalty & Rewards

Kroger is applying its digital data capabilities to drive spending with its most traditional customers. Consumer-packaged goods (CPG) marketing company Catalina announced in a Thursday...

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US Grocers Prove More Cautious on Loyalty Rewards Than UK
US Grocers Prove More Cautious on Loyalty Rewards Than UK
January 25, 2023  |  Loyalty & Rewards

As grocers look to maintain shopper loyalty amid inflation, America can learn from the Brits. PYMNTS data reveals that, when it comes to driving shopper...

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Grocers Battle for Customer Loyalty Using Real-Time Inventory Tools
Grocers Battle for Customer Loyalty Using Real-Time Inventory Tools
January 24, 2023  |  Loyalty & Rewards

Customers aren’t going to shop with merchants that don’t have the items they need. Even as inflation ebbs worldwide and supply chains pick back up,...

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