PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

U.S. Bank Offers Card for SMBs With Big Travel Expenses
U.S. Bank Offers Card for SMBs With Big Travel Expenses
January 19, 2023  |  SMBs

U.S. Bank is launching a card for small business “road warriors” with big expenses. The bank will debut the Business Altitude Connect World Elite Mastercard...

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Grocers’ In-Store Tech Pullback May Be Short-Sighted Savings Strategy
Grocers’ In-Store Tech Pullback May Be Short-Sighted Savings Strategy
January 10, 2023  |  Technology

Economic uncertainty is pressuring grocers to pull back on in-store retail technology. Amazon Fresh, which introduced its Just Walk Out system at its newest stores...

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Albertsons Sees 33% Digital Growth Amid Strong Loyalty Program Engagement
Albertsons Sees 33% Digital Growth Amid Strong Loyalty Program Engagement
January 10, 2023  |  Loyalty & Rewards

Albertsons Companies’ digital bets are paying off, driving sales and boosting loyalty membership. The grocery giant, acquired in October by competitor Kroger, reported its third-quarter...

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Inflation Takes Its Toll on Starbucks, QSR Loyalty Programs
Inflation Takes Its Toll on Starbucks, QSR Loyalty Programs
January 03, 2023  |  Loyalty & Rewards

Starbucks and major restaurant chains are rethinking their loyalty program strategies amid worsening economic conditions. The coffeehouse chain, the world’s largest restaurant brand by revenue,...

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Restaurants Add Subscriptions as Diners Cut Spending
Restaurants Add Subscriptions as Diners Cut Spending
December 27, 2022  |  Subscriptions

As restaurants compete for consumers’ loyalty, earn-and-burn rewards programs may not be enough. Consequently, more brands around the world are turning to subscription and membership...

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Restaurant Industry Sees Decline in Customers Who Order Online
Restaurant Industry Sees Decline in Customers Who Order Online
December 22, 2022  |  Mobile Order Ahead

If high global food prices weren’t enough, the restaurant industry is seeing fewer online orders too. By the Numbers PYMNTS’ new study “How The World...

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Financial Institutions’ Loyalty Play: Hyper-Personalized Spending Guidance
Financial Institutions’ Loyalty Play: Hyper-Personalized Spending Guidance
December 22, 2022  |  Banking

A key for financial institutions (FIs) prioritizing loyalty and seeking to tailor their clients’ customer experience could be right in front of them: receipt data....

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Restaurants Split on Best Use for Rewards Programs Amid Inflation
Restaurants Split on Best Use for Rewards Programs Amid Inflation
December 21, 2022  |  Loyalty & Rewards

As prices rise, restaurant chains are taking very different approaches to their rewards programs. While some brands are pulling back their rewards to avoid further...

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Restaurant Menu Prices Drive Choice for Four in 10 Diners
Restaurant Menu Prices Drive Choice for Four in 10 Diners
December 20, 2022  |  Restaurant innovation

As restaurant menu prices rise, diners are seeking out more affordable options. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...

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