PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

Online Habits Highlight Digital Economy Gender Gap
Online Habits Highlight Digital Economy Gender Gap
December 20, 2022  |  Connected Economy

Gender equality hasn’t yet reached the digital economy — and retailers can capitalize on this divide. PYMNTS research has found that women overall make fewer...

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Cracker Barrel Pursues Young Diners With Double Portion of Loyalty
Cracker Barrel Pursues Young Diners With Double Portion of Loyalty
December 02, 2022  |  Loyalty & Rewards

When it comes to attracting young restaurant customers, digital rewards are essential Cracker Barrel said. The restaurant and country store chain, which has more than...

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Restaurants Step Up Rewards as Consumers Pull Back
Restaurants Step Up Rewards as Consumers Pull Back
November 28, 2022  |  Loyalty & Rewards

As restaurants try to prevent inflation-concerned consumers from trading down, many brands are becoming more aggressive in their rewards and deal offers in an effort...

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Digital Coupons Boost Omnichannel Grocery Sales in Face of Inflation
Digital Coupons Boost Omnichannel Grocery Sales in Face of Inflation
November 24, 2022  |  Loyalty & Rewards

As consumers look to get their food needs met in the face of sky-high inflation, digital coupons are proving essential for driving continued engagement. BJ’s...

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Rewards Drive eCommerce Engagement With Price-Sensitive Grocery Shoppers
Rewards Drive eCommerce Engagement With Price-Sensitive Grocery Shoppers
November 23, 2022  |  Loyalty & Rewards

In the face of consumers’ ongoing price concerns, grocers are leveraging rewards and other digital offers to drive sales and maintain loyalty. Take Netherlands-based multinational...

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ALDI Turns to Social Media to Boost Loyalty Program
ALDI Turns to Social Media to Boost Loyalty Program
November 23, 2022  |  Loyalty & Rewards

As grocers compete for shoppers’ loyalty across digital and physical channels, the bar for building relationships with customers is getting higher. Yet, a traditional rewards...

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Kroger Says Grocery Price Anxiety Threatens Digital Adoption
Kroger Says Grocery Price Anxiety Threatens Digital Adoption
November 17, 2022  |  Loyalty & Rewards

With food prices up 15% from last year, grocers need to work harder to secure consumers’ digital engagement, new insights show, as signs of another...

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Bath & Body Works Credits ‘Newness’ for Q3 Performance
Bath & Body Works Credits ‘Newness’ for Q3 Performance
November 17, 2022  |  Retail

Bath and Body Works said a focus on “innovation and newness” helped the personal care and fragrance retailer end its most recent quarter on a...

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50% of Grocers Want Better Digital Tools and Customer Experience
50% of Grocers Want Better Digital Tools and Customer Experience
November 10, 2022  |  eCommerce

Half of all grocers are looking to step up their digital presence, their customer experience (CX) or both. By the Numbers Research from PYMNTS’ study...

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