May 2020. The COVID-19 lockdown was starting to ease, but it was in its second month. Consumers were flocking toward the dramatic digital shift that...
Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found...
Instacart is seeing in-store technologies impact grocery shoppers’ spending and loyalty. The aggregator’s CEO, Fidji Simo, noted in a letter shared with investors Wednesday (May 8) discussing its first-quarter...
When shopping in stores, retail customers prefer to pay with debit, but eCommerce is a different story. By the Numbers According to an October survey of...
Once card holders are made aware of how they can earn rewards by using their credit and debit cards to pay for goods and services,...
More than 80% of credit card users now receive reward offers from their card issuers and, on average, 72% of those rewards get used within...
Starbucks’s artificial intelligence (AI)-powered personalized rewards efforts, aimed at increasing customer frequency and spending, appear to be facing challenges. Following the announcement of “disappointing” second-quarter 2024 results on Tuesday...
No matter which side of the Atlantic they are on, grocery shoppers want loyalty programs with smarter, more relevant messaging, and merchants across the United Kingdom...
Domino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza chain released quarterly earnings results Monday (April 29) showing a 5.6% increase in...