Travel loyalty rewards points have long been a currency unto themselves: buy travel to earn more (and better) travel. This worked like a charm, back...
Citgo is entering into a new relationship with the cloud-based mobile commerce company P97 to help consumers buy food, fuel or other items via mobile...
With an eye on the future of travel, J.P. Morgan Chase has agreed to acquire the rewards division of cxLoyalty Group Holdings, the companies announced...
We’re all pretty clear on what happened this year in mobile order-ahead (MOA) dining and its twin, the “order to eat” (OTE) phenomenon. Only, it’s...
Restaurants of every size and description experienced a polar shift this year in how they interact with and serve a public under constant fear of...
The pandemic’s onset in March gave sudden urgency to the importance of having digital sales channels, and restaurants that could not quickly pivot to provide...
“I’m a consumer. Why should I keep coming back to you?” The question comes from Mastercard’s Loyalty and Engagement President Francis Hondal as she addressed...
The pandemic interjected a lot of uncertainty into the world of loyalty and rewards offerings in the last year as consumers’ shopping habits realigned and...
Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? It was...