PYMNTS-MonitorEdge-May-2024

loyalty rewards

Loyalty programs offer rewards, discounts, or other special incentives and are designed as a reward for a customer's repeat business. Some rewards are earned and others are unlocked when signing up or referring a friend.

JCPenney Launches Rewards and Credit Program
JCPenney Launches Rewards and Credit Program
April 17, 2024  |  Loyalty & Rewards

JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further...

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Brands Use Mobile Data to Deepen Loyalty Connections With Customers
Brands Use Mobile Data to Deepen Loyalty Connections With Customers
April 10, 2024  |  Loyalty & Rewards

Loyalty programs have long served as a cornerstone for businesses seeking to cultivate lasting relationships with their customers. With the ongoing evolution of mobile technology...

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VIP Subscribers Demand Transparency at the Point of Checkout
VIP Subscribers Demand Transparency at the Point of Checkout
April 09, 2024  |  Subscriptions

Consumers who enroll in retail subscriptions for exclusive access demand to be kept in the loop about the status of their purchase through to the...

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Rewards Network CEO Says Restaurants Need Data-Driven Approach
Rewards Network CEO Says Restaurants Need Data-Driven Approach
April 08, 2024  |  Loyalty & Rewards

Forty years ago, shoulder pads and high tops ruled fashion. Tina Turner and Madonna ruled the airwaves. The original movie version of “Dune” was in...

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Retailers Simplify Loyalty Programs to Increase Consumer Frequency
Retailers Simplify Loyalty Programs to Increase Consumer Frequency
April 05, 2024  |  Loyalty & Rewards

Consumers want loyalty rewards, but not if it means having to work their way through a complicated digital interface. Retailers including Albertsons and PetSmart are updating their programs to...

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More Than 30% of Card Users Opt for Cash Back Rewards
More Than 30% of Card Users Opt for Cash Back Rewards
April 02, 2024  |  Loyalty & Rewards

While it’s common for businesses to foster customer loyalty by offering perks in exchange for purchases, cardholders have a certain degree of dissatisfaction with the...

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Rite Aid CMO Says Innovation Keeps Customers a Click Away From the Competition
Rite Aid CMO Says Innovation Keeps Customers a Click Away From the Competition
March 26, 2024  |  Loyalty & Rewards

In today’s digital age, where competition is a click away, loyalty has become a cornerstone of customer retention and satisfaction for both retailers and financial...

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97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
97 Million Cardholders Used Card-Linked Offers in Year-End Shopping Spree
March 21, 2024  |  Retail

Because many consumers may still be smarting from last month’s 3.2% bump in inflation, they appear to be reluctant to shop for retail items. What can merchants do...

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Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors
March 20, 2024  |  Loyalty & Rewards

Media and telecom organizations are working with payment facilitators (PayFacs), independent software vendors (ISVs) or marketplaces to make embedded finance part of their business models....

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