Klarna is introducing its rewards program and Pay Now option to customers in the U.K. as part of an upcoming expansion plan to nine new...
About eight out of 10 shoppers prefer to purchase grocery products and pharmaceutical products in physical stores, according to “Decoding Consumer Affinity,” a PYMNTS and Toshiba...
For many retailers, the biggest drop in customer retention happens after the first sale. In some cases, only 20% of customers return to make a...
Retail brands see themselves capturing consumers’ interest with limited-edition offerings. Plus, Restoration Hardware prioritizes the curated home ecosystem for 2022, and Rent the Runway says...
Set aside for a moment the recent news that the Omicron variant is the latest coronavirus threat, and signs are emerging that the long night...
In recent years, there’s been a collective realization that loyalty programs are generally not engaging or valued enough by consumers to even know they belong...
For financial institutions of all types — but especially credit unions — the great digital shift has taken on special urgency over the past 18...
Third-party delivery aggregators are emerging as one of the business success stories of the pandemic, and major players have continued to maintain gains. Their expedited...
When it comes to healthcare financing, American consumers want choice. From payment plans to alternative financing programs, our research shows patient loyalty is driven by...