About eight out of 10 shoppers prefer to purchase grocery products and pharmaceutical products in physical stores, according to “Decoding Consumer Affinity,” a PYMNTS and Toshiba...
For many retailers, the biggest drop in customer retention happens after the first sale. In some cases, only 20% of customers return to make a...
Retail brands see themselves capturing consumers’ interest with limited-edition offerings. Plus, Restoration Hardware prioritizes the curated home ecosystem for 2022, and Rent the Runway says...
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In recent years, there’s been a collective realization that loyalty programs are generally not engaging or valued enough by consumers to even know they belong...
For financial institutions of all types — but especially credit unions — the great digital shift has taken on special urgency over the past 18...
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Subscription commerce’s turbo-charged growth, unsurprisingly, has been fueled by the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited...