Few retailers would open a store nowadays and leave eCommerce as an afterthought, considering that nearly every U.S. consumer has shopped online for something in...
Sweetgreen may be making major investments in digitizing its restaurants, but for a restaurant chain so focused on technology, it has made some odd choices...
The digital-first food ordering habits that consumers have acquired since the pandemic have fundamentally changed the restaurant industry. A single touchpoint in a much broader,...
Restaurant rewards are increasingly becoming the norm for quick-service restaurants (QSRs). In the past month alone, Focus Brands-owned bakery giant Cinnabon launched its Cinnabon Rewards...
Where once even having a loyalty program was enough for a restaurant to stand out against the competition, now digital rewards are table stakes, which...
PayPal’s coupon service Honey is now offering cash back, giving U.S. customers another way to redeem Honey Gold points while online shopping. Get the Full...
Expedia Group is looking into expanding its customer loyalty program, CNBC writes, which will make it “the most complete travel rewards offering.” Get the Full...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Augmented reality is at the heart of the connected store of the future. Plus, we explore balancing the cost of easy returns and customer loyalty,...