To say nothing is the same as it was six months ago is an exaggeration. What we are doing, in many regards, hasn’t changed that...
No two customers are alike, and the restaurant loyalty programs and digital ordering options they receive shouldn’t be either, Nicole West, vice president of digital...
While there are many ways to go about answering the question of what consumers want, the simplest answer can be offered in a single word:...
Restaurants are facing pressure to meet customers’ demands for improved convenience and personalization as well as touch-free ordering and payment methods as the COVID-19 pandemic...
There are about 328 million people in the U.S., so it might come as a surprise that these same people belong to 3.8 billion loyalty...
The restaurant business has changed dramatically in the past six months, and so have customers’ habits. Many eateries have adopted digital ordering options to meet...
When performing at their highest and best level, the various rewards points offerings designed by card issuers can be very sticky engagement tools for consumers,...
Lyft users who subscribe to the company’s $19.99 per month loyalty program, Lyft Pink, will now get the added benefit of free Grubhub deliveries, Lyft...
Home Depot has revamped its loyalty program by allowing Pro Xtra members to earn points for shopping and redeeming benefits via its app. In consumer spending, Amazon and Walmart are pushing to...