PYMNTS-MonitorEdge-May-2024

loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Why WSFS Bank Is Relying On QR Codes, Mobile Messaging To Enhance Customer Loyalty
Why WSFS Bank Is Relying On QR Codes, Mobile Messaging To Enhance Customer Loyalty
June 02, 2020  |  Digital Payments

The COVID-19 pandemic is leading consumers to embrace digital banking, with community banks reporting double-digit percentage growth in online account openings. Lisa Brubaker, chief technology...

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WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More
WSFS Bank: Plain Vanilla Digital Banking Won’t Cut It Any More
June 01, 2020  |  Digital Payments

The new coronavirus had an immediate and profound effect on the financial services industry, as brick-and-mortar bank branches closed to protect public health. Those closures...

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Improving Conversions While Navigating The Great Digital Shift
Improving Conversions While Navigating The Great Digital Shift
May 21, 2020  |  Digital Payments

When the pandemic is over, there will be thousands of books written about the ways the coronavirus changed daily life, globally. Among those will be...

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Brewing User Interest In Coffee Subscriptions
Brewing User Interest In Coffee Subscriptions
May 18, 2020  |  Subscription Commerce

Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of America’s 37,000 coffee shops remain shut down – with the...

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As States Reopen, QSRs Are Learning What Consumers Need To Feel Safe
As States Reopen, QSRs Are Learning What Consumers Need To Feel Safe
May 18, 2020  |  Restaurant innovation

Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic as they have been forced to get by on delivery and...

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For Credit Unions, An Innovation Mantra: ‘Easy Is The New Loyalty’
For Credit Unions, An Innovation Mantra: ‘Easy Is The New Loyalty’
May 12, 2020  |  Credit Unions

We can divide financial services into two eras: before the pandemic and after. The continued pivot toward digital banking and mobile devices substituting for in-person...

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Fitness Centers Stretch Their Business Models, Build New Strengths Amid COVID-19 Pandemic
Fitness Centers Stretch Their Business Models, Build New Strengths Amid COVID-19 Pandemic
May 08, 2020  |  B2B Payments

Shuttered gyms are seeing memberships and on-site retail sales plummet, prompting many to shift their services online. But an absence of seamless digital payment experiences...

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