PYMNTS-MonitorEdge-May-2024

loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

How P.F. Chang’s Keeps Customer Data Under (Lettuce) Wraps
How P.F. Chang’s Keeps Customer Data Under (Lettuce) Wraps
February 24, 2020  |  Mobile Order Ahead

The mobile order-ahead market continues to expand its footprint, growing by 23 percent over the past four years and now accounting for more than 3.1...

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Zoku Sushi: Ghost Kitchens Are Key To Winning The Delivery Wars
Zoku Sushi: Ghost Kitchens Are Key To Winning The Delivery Wars
February 18, 2020  |  Restaurant innovation

Quick service restaurants (QSRs) are trimming store sizes and shifting priorities onto fulfilling digital orders as quickly and smoothly as possible. Staff can better focus...

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Visa, Accor Team To Push Loyalty Past Points To Preference
Visa, Accor Team To Push Loyalty Past Points To Preference
February 18, 2020  |  VISA

There has been no shortage of new takes on card-based loyalty schemes — especially in the last decade as digital has exploded and the competition...

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Deep Dive: How BNPL Solutions Could Slow Cart Abandonment
Deep Dive: How BNPL Solutions Could Slow Cart Abandonment
February 11, 2020  |  Buy Now Pay Later

Consumers have long grown accustomed to online shopping, but familiarity does not necessarily result in increased purchase volumes. They may spend hours browsing retailers’ online...

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Deep Dive: Optimizing Subscriptions In The Sharing Economy
Deep Dive: Optimizing Subscriptions In The Sharing Economy
February 10, 2020  |  Subscription Commerce

The sharing economy has rapidly expanded in the U.S., but even the most popular innovations fall out of favor if they do not keep customers...

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Delta Galil On Why Buy Now, Pay Later Is Changing The Fashion Industry
Delta Galil On Why Buy Now, Pay Later Is Changing The Fashion Industry
February 07, 2020  |  Buy Now Pay Later

  Buy Now, Pay Later (BNPL) solutions are beginning to ingratiate themselves further into the buying experience for customers worldwide. The no-interest, no-fee nature of...

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Dunkin’ Ends 2019 With 146 New Stores, 13M+ Loyalty Members
Dunkin’ Ends 2019 With 146 New Stores, 13M+ Loyalty Members
February 06, 2020  |  Earnings

As it reaped the benefits of its digital investments, Dunkin’ Brands added 146 net new Dunkin’ and Baskin-Robbins locations around the world in Q4, with the inclusion...

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After Subscription Stumbles, How Patreon Won Back Customer Trust
After Subscription Stumbles, How Patreon Won Back Customer Trust
February 06, 2020  |  Subscription Commerce

   Two of the most compelling and fastest-growing sectors in the business landscape in recent years are the subscription model and the sharing economy. Similar...

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AP Automation’s Role In Paying The Gig Economy
AP Automation’s Role In Paying The Gig Economy
February 05, 2020  |  Gig Economy

The rise of the gig economy is inexorable. By some estimates, within this decade, about half of the U.S. workforce will be made up of...

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