Airlines, hotels and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, each with different payment and booking preferences. This...
Financial institutions (FIs) are facing an all too familiar challenge: Customers and clients are increasingly demanding fast, data-rich products and services, yet their legacy core...
Speed, scale and engagement — if you say it a few times, really get your vocal cords and mouth into the exercise, there’s a certain...
It’s that time of year when restaurants must shine and make some serious scratch. We are not just talking about the holiday season in general,...
Online firms and their banking partners have both the means and motives to stop fraudsters from accessing personal information, but today’s connected economy encompasses markets...
Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to...
Consumers’ preference for mobile order-ahead is now driving how physical restaurants are designed and renovated. Nowhere is this change more pronounced than in the coffee...
Move fast and break the conventional mold is a strategy practically synonymous with challenger banks. But to gain traction in markets where established banks keep...
Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. Texas-based grocery chain H-E-B, in one case, is...