(source: macys.com)
For Macy’s Senior Vice President, Customer Journey, Bennett Fox-Glassman, personalization boils down to two things. “Customers don’t come up and ask for personalization,” Fox-Glassman said...
The Macy’s board of directors has unanimously decided to end acquisition talks with Arkhouse Management and Brigade Capital Management. The decision follows more than seven months of engagement...
Are the world’s wealthy falling out of love with luxury goods? An opinion piece published Thursday (July 4) in the Financial Times argues that the rich —...
Nonessential spending is far from the No. 1 reason that consumers struggle with financial instability, but for a significant share of those living paycheck to...
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far....
Among consumers who expect to have to dip into their savings this year, most expect to do so to afford items and services they need, rather than to treat...
Economic pressures are driving shoppers to scrutinize their discretionary spending more carefully, according to Macy’s, with even high-income customers showing increased selectivity in their purchases...
Macy’s, Kohl’s, Nordstrom and other department stores are reportedly facing a pressing challenge in attracting younger customers. The rise of social media, specialty retailers, big-box stores and online...
Consumers are increasingly buying clothing from third-party digital marketplaces, forcing more retailers to close shop. Most recently, Ted Baker’s North American business announced Friday (May 10) that amid...