Marc Hopkins

Consumer Bill Payment Services and PayFacs Take the Sting Out of Card Acceptance Costs
Consumer Bill Payment Services and PayFacs Take the Sting Out of Card Acceptance Costs
December 13, 2023  |  Credit Cards

Marc Hopkins, vice president at E-Complish, told PYMNTS that although they’re almost universally used, and consumers expect merchants to accept them, credit and debit card...

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The Road to Customer Loyalty Runs Through Call Center Security
The Road to Customer Loyalty Runs Through Call Center Security
October 31, 2023  |  Security & Fraud

For every trusted resource, there is a bad actor trying to take advantage of it. And that is the catch-22 of call centers. The pivotal...

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