A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the call for innovative...
Fast food giant McDonald’s is facing backlash over its push to install touch-screen kiosks in a majority of its stores, according to a report by...
For quick-service restaurants (QSRs), tried and true practices might not be cutting it anymore. Drive-thrus, practically invented by QSRs, are having trouble living up to...
Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. New data via PYMNTS research has troubling news for restaurants...
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since...
McDonald’s has fired its chief executive officer because of a consensual relationship he had with an employee. The fast food giant announced that its board...
If Q3 2019 quick-service restaurant (QSR) earnings are any indication, restaurants’ rush to digital and mobile ordering is benefiting many — but not all —...
Get ready for more digital drive-throughs in the world of quick-service restaurants (QSRs). That was one of the main messages on Tuesday (Oct. 22) in...
As the quick-service restaurant (QSR) company aims to bring in more diners, McDonald’s is reaching for price increases and deals. It used promotions, offerings and menu...