McDonald’s

From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
December 27, 2023  |  Artificial Intelligence

In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...

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Papa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
Papa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
December 12, 2023  |  Mobile Applications

Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in...

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McDonald’s Taps Generative AI as Restaurants Turn to Automation
McDonald’s Taps Generative AI as Restaurants Turn to Automation
December 08, 2023  |  ResTech

McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business.  The quick-service restaurant...

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McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
December 07, 2023  |  Loyalty & Rewards

With quick-service restaurants (QSRs) increasingly pushing their digital loyalty programs to gain valuable customer data, McDonald’s is aiming to add 100 million new members in...

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QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
December 04, 2023  |  ResTech

Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a...

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Curbside Pickup Leads the Restaurant Industry’s Digital Shift
Curbside Pickup Leads the Restaurant Industry’s Digital Shift
November 20, 2023  |  Restaurant innovation

As restaurants increasingly adopt tech features, curbside pickup is proving to be the most common digital offering. By the Numbers Most restaurants now offer curbside...

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Krispy Kreme and McDonald’s in Advanced Discussions on Expanded Partnership
Krispy Kreme and McDonald’s in Advanced Discussions on Expanded Partnership
November 09, 2023  |  Partnerships

Krispy Kreme is looking to expand its partnership with McDonald’s. “While nothing has been finalized, we are in advanced discussions about expanding the partnership and are making...

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Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
Burger King Owner Sees Drive-Thru as a Hold Back to Digital Transformation
November 03, 2023  |  Retail

As Restaurant Brands International (RBI) looks to reach 100% digital sales, the drive-thru channel remains a sticking point.  The quick-service restaurant (QSR) giant, which owns Burger...

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Chipotle and McDonald’s to Raise Prices in California After Minimum Wage Hike
Chipotle and McDonald’s to Raise Prices in California After Minimum Wage Hike
October 30, 2023  |  Retail

Chipotle Mexican Grill and McDonald’s plan to increase menu prices in California next year. The decision is a response to the state’s forthcoming minimum wage hike for fast-food...

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