American consumers are routinely hounded over medical bills they don’t even owe. That’s according to a new report issued Thursday (Nov. 16) by the Consumer Financial Protection Bureau (CFPB),...
As consumers interact with digital platforms to get their healthcare needs met, they increasingly want these tools to be able to do everything for them,...
Healthcare can be a source of frustration in the lives of too many consumers. Although there is a lot of attention on the cost and...
Healthcare bills can be especially problematic to navigate and even harder to fully understand, even for the most seasoned consumers. Multiply any singular confusion by...
Some unpaid medical bills will disappear from credit reports. But the hit and miss of collections will continue to hurt providers and patients. As has...
Gen Z, millennials and lower-income patients are driving consumer demand for healthcare payment plans. Despite relatively accessible health insurance options in the U.S., consumers often...
Consumers have tasted the digital healthcare platform experience, and they want more of it. In an On the Agenda® panel discussion, PYMNTS’ Karen Webster welcomed...
Sphere, a leader in end-to-end payment solutions, will team up with VisitPay, which works with medical patient payment and security, to improve patient payment processes....
Consumers are increasingly responsible for out-of-pocket healthcare costs — even with insurance. Some opt for payment plans when available; others just don’t pay their bills....