Many consumers are still hesitant to dine out during the pandemic, but a growing number are warming to delivery and carryout options. One recent study...
Many QSRs are turning to promotions to boost mobile ordering, but must also prevent dishonest consumers from redeeming single-use offers more than one time. In...
Competing in the quick-service restaurant (QSR) space gets more difficult each year, as restaurants fight to retain the attention of consumers hunting for convenient meals....
Dine-in restaurants have taken a beating during the COVID-19 pandemic, but those that have shifted to digital channels and relied on third-party mobile apps have kept business flowing....
Restaurant delivery-app downloads have spiked 50 percent since the pandemic’s onset, but with it comes the increased risk of fraud, says Eric Bevins, director of...
A growing number of quick-service restaurants (QSRs) are relying on third-party delivery services such as DoorDash, Grubhub and Postmates to quickly and conveniently deliver food...
Consumers are still staying home and avoiding in-person activities during the pandemic, prompting continued growth in online shopping. Conservative estimates in mid-March — even before...
Offering fast and seamless mobile apps with integrated loyalty programs was once enough for quick-service restaurants to ace the mobile ordering experience. But QSRs must...
Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and...