When last we met in this space to update PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, we could tell something was up. It’s called “The...
As the pandemic-generated work-from-home (WFH) trend continues, so will the coffee-from-home trend, leaving consumers missing the constant availability of the caffeinated beverage in the office...
It is no secret that, as newly vaccinated consumers return to restaurants for in-person dining while digital order volumes remain elevated, operators are struggling to...
Americans have long been fans of remote food ordering and pickup options, with the most recent data revealing that they spend an average of $1,200...
While the ghost kitchen model gained steam during the height of the pandemic, when even the most traditional brick-and-mortar restaurants could not generate much revenue...
Nearly 75 percent of Americans have used a restaurant drive-thru since the start of the pandemic, up 43 percent from April 2020. Ninety percent of...
Who are the “superconnected consumers” and how are they ordering food? PYMNTS researchers set out to find this answer, among others, in the May/June 2021...
Connected devices are key to driving spend in the increasingly digital-first — and sometimes digital-only — economy, and the restaurant industry is no exception. Restaurant customers have...
It’s official: drive-thrus are having their moment. First Pizza Hut announced it would be adding “Hut Lane” mobile order-ahead service to 1,500 locations, then drive-thru...