PYMNTS-MonitorEdge-May-2024

mobile order ahead

Uber Eats Announces Multi-Store Ordering in Bid for Consumer Loyalty
Uber Eats Announces Multi-Store Ordering in Bid for Consumer Loyalty
October 11, 2023  |  Aggregators

With leading restaurant aggregators offering roughly interchangeable services, Uber Eats is expanding its capabilities with the addition of Multi-Store Ordering to stand out to consumers. ...

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Starbucks Expands Pickup-Only Locations as QSRs Adapt for Digital
Starbucks Expands Pickup-Only Locations as QSRs Adapt for Digital
September 22, 2023  |  Retail

As Starbucks rethinks its store concepts with an eye towards the restaurant industry’s digital future, the coffeehouse chain is reportedly opening its first in-airport pickup-only...

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Restaurant Technology Becomes More Specialized Amid Stiff Competition
Restaurant Technology Becomes More Specialized Amid Stiff Competition
September 15, 2023  |  ResTech

This week in restaurant news, technology providers are unveiling more specialized offerings to cut through the noise. Toast launched a solution specifically for cafes and...

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1 in 6 Consumers Exclusively Order From Restaurants Digitally
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023  |  Consumer Insights

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. By the Numbers...

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Cava Takes on Restaurant Industry Giants With Competitive Digital Infrastructure 
Cava Takes on Restaurant Industry Giants With Competitive Digital Infrastructure 
August 16, 2023  |  ResTech

Fast-casual restaurant Cava may still be a relatively small chain compared to industry giants, but with its investments into the digital space, the brand is...

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Three-Quarters of City Dwellers Now Order From Restaurants Online
Three-Quarters of City Dwellers Now Order From Restaurants Online
June 27, 2023  |  Consumer Insights

As digital ordering platforms look to drive adoption, engagement with restaurants’ eCommerce channels is becoming the norm in urban areas, but for the suburbs and...

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Gen Z’s Digital Shift Gives Rise to Self-Service College Dining
Gen Z’s Digital Shift Gives Rise to Self-Service College Dining
June 14, 2023  |  Connected Economy

With the rise in digital ordering and other convenience-focused technologies in recent years, college students increasingly expect to be able to eat what they want,...

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Restaurants Push Rewards as Digital Growth Stalls
Restaurants Push Rewards as Digital Growth Stalls
May 26, 2023  |  Restaurant innovation

After a surge in digital engagement with restaurants in the early stages of the pandemic, consumers around the world, it seems, have been pulling back,...

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Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
Wendy’s and Pipedream to Pilot Underground Autonomous Robot System
May 17, 2023  |  ResTech

Wendy’s plans to test delivering mobile orders with an underground autonomous robot system. The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on...

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