PYMNTS-MonitorEdge-May-2024

mobile order ahead

Dunkin’ Dethrones Competitors in This Month’s Mobile Order-Ahead Ranking
Dunkin’ Dethrones Competitors in This Month’s Mobile Order-Ahead Ranking
November 08, 2022  |  Mobile Order Ahead

There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps. Using a proprietary combination of publicly available information...

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Burger King Adds Drive-Thrus Despite Hazy Future of the Channel
Burger King Adds Drive-Thrus Despite Hazy Future of the Channel
November 03, 2022  |  QSR & Mobile

Burger King parent company Restaurant Brands International says it plans to sharply increase its drive-thrus in a bid to boost sales. In speaking with analysts Thursday (Nov. 3)...

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Takeout Customers Most Affected by Restaurant Staffing Challenges
Takeout Customers Most Affected by Restaurant Staffing Challenges
November 01, 2022  |  Restaurant innovation

As restaurants continue to struggle with labor challenges, PYMNTS research reveals that these issues affect the experience most noticeably for customers ordering their food for...

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Consumers Order Fewer Prepared Food Deliveries as Prices Climb
Consumers Order Fewer Prepared Food Deliveries as Prices Climb
October 21, 2022  |  Delivery

Orders for delivery of takeout food via mobile app have reportedly slipped as restaurants have raised prices and some delivery companies have boosted their fees...

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7 in 10 Independent Restaurants Do Not Offer Mobile Order-Ahead
7 in 10 Independent Restaurants Do Not Offer Mobile Order-Ahead
October 14, 2022  |  Mobile Order Ahead

When it comes to meeting consumers’ demand for digital convenience, independent restaurants are lagging behind their chain counterparts. Be it loyalty rewards or online ordering...

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Generation Z Lags Behind Millennials in Digital Restaurant Ordering
Generation Z Lags Behind Millennials in Digital Restaurant Ordering
October 11, 2022  |  Mobile Order Ahead

Members of Generation Z may have grown up with technology, but new PYMNTS data finds it’s actually the previous generation that’s spearheading the restaurant industry’s...

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Sonic Plummets, Wingstop Rises in This Month’s Mobile Order-Ahead Ranking
Sonic Plummets, Wingstop Rises in This Month’s Mobile Order-Ahead Ranking
October 04, 2022  |  Mobile Order Ahead

The three top champions of mobile order-ahead hold onto their crown in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, but one drive-in...

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Top QSRs Invest in Mobile Capabilities Despite Industry-Wide Reprioritization
Top QSRs Invest in Mobile Capabilities Despite Industry-Wide Reprioritization
September 14, 2022  |  Restaurant innovation

Across the restaurant industry, businesses have been shifting their focus away from digital ordering channels and toward the in-store experience throughout this year, but major...

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Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
September 06, 2022  |  Restaurant innovation

Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru...

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