PYMNTS-MonitorEdge-May-2024

mobile order ahead

36% of Consumers Use Mobile Order-Ahead for Restaurant Meals More Often
36% of Consumers Use Mobile Order-Ahead for Restaurant Meals More Often
April 28, 2022  |  ResTech

The pandemic has severely impacted consumers’ decision making across the pillars of daily living, and this is true regarding how consumers dine. For example, the...

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Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
Data Point: Factors Other Than Price Are Now Driving 75% of Food Purchase Decisions
April 28, 2022  |  Consumer Insights

No matter how good the prices get, some people won’t be talked into salads, others can’t be steered clear of pizza. It’s a matter of...

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Consumers Expect Convenient Pickup Options at Their Favorite Restaurants
Consumers Expect Convenient Pickup Options at Their Favorite Restaurants
April 25, 2022  |  Restaurant innovation

Above all else, when it comes to restaurant orders, consumers are looking for convenience. They want to be able to quickly place their order, pop...

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As Mandates Ease, Many Diners Still Worry About COVID
As Mandates Ease, Many Diners Still Worry About COVID
April 22, 2022  |  Restaurant innovation

Price is only one of several factors that diners use to help decide on a restaurant. Technology plays a big role as well. So does...

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NEW DATA: From Outdoor Seating to Touchless Payments, Dining Habits Are Changing
NEW DATA: From Outdoor Seating to Touchless Payments, Dining Habits Are Changing
April 22, 2022  |  Loyalty & Rewards

When American consumers select a restaurant to order from or visit, they are spoiled for choice. Consumers have long prioritized food quality, convenience and price,...

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Mobile Order-Ahead App Ranking Sees a Three-Way Tie for First Place
Mobile Order-Ahead App Ranking Sees a Three-Way Tie for First Place
April 18, 2022  |  Mobile Applications

When it comes to the leader in mobile ordering, there’s no longer one clear victor. In this month’s edition of the PYMNTS’ Provider Ranking of...

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Today in Food Commerce: Restaurants See Regional Digital Ordering Differences; Westrock Coffee to Go Public
Today in Food Commerce: Restaurants See Regional Digital Ordering Differences; Westrock Coffee to Go Public
April 04, 2022  |  Commerce

Today in food commerce, PYMNTS data reveal how consumers’ food ordering behaviors vary by region, while coffee company Westrock Coffee gears up to go public...

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The Pacific Region Leads the US in Online Food Ordering
The Pacific Region Leads the US in Online Food Ordering
April 04, 2022  |  Mobile Order Ahead

If it seems like an outsized share of online grocery services get their start in the San Francisco and Los Angeles areas, there may be...

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Amex: Independent Restaurants Make Digital Adaptations but Thrive on in-Person Service
Amex: Independent Restaurants Make Digital Adaptations but Thrive on in-Person Service
March 30, 2022  |  Restaurant innovation

While the restaurant industry has come a long way since the early months of the pandemic, many challenges remain. Additionally, the ripple effects of the...

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