The COVID-19 pandemic saw drive-thru orders soar, and while this rising demand provided a valuable opportunity for many restaurants, it also led to longer wait...
Forty-one percent of the average restaurant’s revenue is now generated online, according to the Restaurant Friction Index, a PYMNTS and Paytronix collaboration that surveyed 501...
Long before anyone had heard of COVID-19, the restaurant industry was changing. In the years before the pandemic began altering — among other things —...
If there are any challenges to pandemic recovery — and somehow there will be — we can start with how mobile order-ahead services must morph as...
Today in food commerce, Indian B2B seafood and meat marketplace startup Captain Fresh’s valuation soars, and DoorDash gets into on-demand office supply delivery. Plus, PYMNTS...
If you’re looking for mobile order-ahead apps, we hope you’ve left room for a second serving. In this month’s edition of the PYMNTS’ Provider Ranking...
As the restaurant industry’s labor, pricing and supply chain challenges persist, brands are finding it increasingly difficult to run a profitable delivery business. As such,...
QSR customers are back to ordering and dining in-person, but they’re expecting more than old-fashioned ordering methods. In the Order To Eat Tracker, Sonic’s Kim...
In the ongoing power struggle between restaurant aggregators and the merchants on their platforms, DoorDash has found a new way to get the results it...