Mobile ordering

Meeting QSR Customers’ Ordering Preferences
Meeting QSR Customers’ Ordering Preferences
November 11, 2022  |  Restaurant innovation

Thousands of restaurants adopted mobile ordering during the pandemic, and now must go above and beyond to stand out from the competition. In this month’s...

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Restaurants’ Apps and Sites Take a Bite Out of Aggregators
Restaurants’ Apps and Sites Take a Bite Out of Aggregators
October 26, 2022  |  Restaurant innovation

In the last decade — particularly during the pandemic’s peak — third-party food aggregators have dominated digital ordering and fulfillment in the restaurant space. The...

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Sonic Plummets, Wingstop Rises in This Month’s Mobile Order-Ahead Ranking
Sonic Plummets, Wingstop Rises in This Month’s Mobile Order-Ahead Ranking
October 04, 2022  |  Mobile Order Ahead

The three top champions of mobile order-ahead hold onto their crown in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps, but one drive-in...

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Aggregators Account for Only 2.5% of Restaurant Orders
Aggregators Account for Only 2.5% of Restaurant Orders
September 22, 2022  |  Restaurant innovation

As nearly 4 in 10 consumers used food aggregators in the 30 days before our survey, it might seem that these purchases comprise a considerable...

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Burger King, Popeyes Parent Cuts App Load Times 52% to Boost Digital Orders
Burger King, Popeyes Parent Cuts App Load Times 52% to Boost Digital Orders
August 04, 2022  |  Restaurant innovation

Driving digital sales is about more than just offering a range of fulfillment options and incentivizing purchases with loyalty rewards — it is also about...

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Waitr to Provide In-Stadium Food Ordering for New Orleans Saints
Waitr to Provide In-Stadium Food Ordering for New Orleans Saints
August 02, 2022  |  Delivery

Food delivery and payments tech company Waitr will be working with the New Orleans Saints to add in-stadium ordering options for the Caesars Superdome in...

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Chick-fil-A Joins in on Efficiency-Boosting Mobile Order Drive-Thru Lane Trend
Chick-fil-A Joins in on Efficiency-Boosting Mobile Order Drive-Thru Lane Trend
June 22, 2022  |  ResTech

As restaurants look to boost the efficiency of their drive-thru lanes with digital technologies, Chick-fil-A has taken inspiration from competitors with its new test of...

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PYMNTS Intelligence: How Digital Ordering Demands Are Changing the Face of the Restaurant Industry
PYMNTS Intelligence: How Digital Ordering Demands Are Changing the Face of the Restaurant Industry
June 15, 2022  |  Restaurant innovation

It is no secret that accelerated digital transformation in the pandemic’s wake has changed consumer preferences. As people have become more accustomed to interacting with...

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  Restaurant innovation

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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