PYMNTS-MonitorEdge-May-2024

Mobile ordering

Multifactor Authentication Helps QSRS Stop 99 Percent Of Mobile Order Ahead Fraud
Multifactor Authentication Helps QSRS Stop 99 Percent Of Mobile Order Ahead Fraud
May 17, 2021  |  Mobile Order Ahead

Restaurants are still adapting to the digital-first paradigm brought on by the pandemic, with online orders from sit-down restaurants spiking by 134 percent since the...

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Slice Keeps Fraudsters From Getting A Piece Of The Data Pie
Slice Keeps Fraudsters From Getting A Piece Of The Data Pie
May 12, 2021  |  Fraud Prevention

Phishing, account takeovers (ATOs) and other types of fraud are endemic in the retail industry, especially as more merchants migrate online during the pandemic, and...

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NEW DATA: Pandemic-Related Health Concerns Shape Consumers’ Food Ordering Habits
NEW DATA: Pandemic-Related Health Concerns Shape Consumers’ Food Ordering Habits
May 10, 2021  |  Restaurant innovation

Mass vaccination rollouts are well underway in the United States, but the pandemic continues to rage on – and so do consumers’ fears about how...

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Deep Dive: How To Boost Consumer Spending Based On Evolving Ordering, Payment Preferences
Deep Dive: How To Boost Consumer Spending Based On Evolving Ordering, Payment Preferences
May 07, 2021  |  Restaurant innovation

Online food ordering and delivery has come a long way since Pizza Hut became the first company to sell a physical good over the internet...

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The Key Features That Helped Clean Juice Keep Sales Flowing
The Key Features That Helped Clean Juice Keep Sales Flowing
May 06, 2021  |  Restaurant innovation

Quick-service restaurants (QSRs) realize that yesterday’s mobile apps no longer cut it. In the Order To Eat Tracker, Clean Juice CEO Landon Eckles explains why...

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Clean Juice CEO: Yesterday’s Mobile Apps Won’t Cut It For 2021’s QSR Customers
Clean Juice CEO: Yesterday’s Mobile Apps Won’t Cut It For 2021’s QSR Customers
May 05, 2021  |  Restaurant innovation

The pandemic has wreaked havoc on restaurants’ bottom lines over the past year, and some are still reeling despite vaccine rollouts across the United States....

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Restaurants Turn To Technology To Offset Labor Shortage
Restaurants Turn To Technology To Offset Labor Shortage
May 03, 2021  |  ResTech

As the vaccine rolls out across the United States, with more than 30 percent of the adult population fully vaccinated, consumers are returning to restaurants,...

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Joella’s Hot Chicken On Leveraging And Safeguarding Loyalty Programs For Today’s Digital Consumers
Joella’s Hot Chicken On Leveraging And Safeguarding Loyalty Programs For Today’s Digital Consumers
April 23, 2021  |  Mobile Order Ahead

Quick-service restaurants (QSRs) are dishing out mobile-enabled loyalty programs, but fraudsters are also eager to take a bite out of them. In the Mobile Order-Ahead...

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NEW REPORT: Where Restaurants Should Look For New Loyalty Opportunities
NEW REPORT: Where Restaurants Should Look For New Loyalty Opportunities
March 29, 2021  |  Restaurant innovation

The first wave of lockdowns in the United States put consumers’ lives – and their menus – on reset. Working professionals no longer had the...

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