Restrictions and health concerns during the pandemic helped consumers discover the many conveniences of digital transactions, but the upsurge in online profiles also led to...
It's tough for online businesses to tell good clients from bad during account opening, but artificial intelligence (AI) and behavioral analytics can eliminate some of...
In response to the increasing severity of cyberattacks during the pandemic, IT departments incorporated stronger security processes and customer verification methods into cybersecurity defense systems....
Consumers were quick to develop new shopping habits in the wake of pandemic restrictions and closures this past year, with eCommerce sales in 2020 growing by 32% year...
Fighting fraud starts with securely onboarding new customers, but overly-stringent measures often yield false positives and lower conversion rates, and they create other bad outcomes....
Businesses worldwide enhanced their digital platforms to meet the needs of health-conscious consumers during the pandemic. As a result, the number of online profiles increased,...
eCommerce has been on the rise for the better part of 30 years, but the social distancing and stay-at-home orders implemented worldwide over the past...
Firms are all too often forced to sacrifice the customer experience in the name of boosting fraud prevention, but who says you can’t have it...
Onboarding is a critical step in any online process, and it is one that is necessary to ensuring that customers are who they say they...