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View the latest news and breaking news today for Payments, Commerce, Retail, Mobile Order, and Technology at PYMNTS.com

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How Retailers Are Folding GenAI Into Their 2024 Playbook 
How Retailers Are Folding GenAI Into Their 2024 Playbook 
January 22, 2024  |  Retail

In the world of retail, generative artificial intelligence (AI) has taken up the conversation.  Although the idea is not new, its importance has escalated, especially...

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Report: ChatGPT Hasn’t Helped Bing Compete With Google
Report: ChatGPT Hasn’t Helped Bing Compete With Google
January 22, 2024  |  artificial intelligence

The addition of ChatGPT reportedly has not helped Microsoft’s Bing take on Google. Microsoft added the generative artificial intelligence (AI) tool to its search engine early last year after investing...

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3 in 4 Consumers With Children Are Likely to Use Card-Linked Offers for Traveling
3 in 4 Consumers With Children Are Likely to Use Card-Linked Offers for Traveling
January 22, 2024  |  Credit Cards

Credit cards have become more than just a means of payment. With the rise of travel credit cards, consumers now have the opportunity to earn...

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ElevenLabs Raises $80 Million for AI Voice Cloning Projects
ElevenLabs Raises $80 Million for AI Voice Cloning Projects
January 22, 2024  |  Investments

Voice technology firm ElevenLabs’ value has topped $1 billion after its latest funding round. The company announced its $80 million Series B Monday (Jan. 22), saying the funds would...

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Can Eli Lilly With LillyDirect Change the Delivery of Healthcare?
Can Eli Lilly With LillyDirect Change the Delivery of Healthcare?
January 22, 2024  |  Healthcare

Trying to get rid of the middleman seems to be a universal business pastime. Companies spend billions trying to “go direct” to gather first-party data,...

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Amazon Employees Debate Idea of Charging for Alexa
Amazon Employees Debate Idea of Charging for Alexa
January 22, 2024  |  Amazon

Would you pay a subscription to use Amazon’s voice assistant Alexa? Inside the company, that’s apparently the subject of some debate. A recent Business Insider...

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How GreyOrange CEO Will Use $135M, AI and Robots to Modernize Warehousing and Fulfillment
How GreyOrange CEO Will Use $135M, AI and Robots to Modernize Warehousing and Fulfillment
January 22, 2024  |  B2B Payments

Omnichannel commerce has transformed how we pay for things and the length of time in which we expect to get what we pay for. Delivery...

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CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
January 22, 2024  |  Loyalty & Rewards

Loyalty programs have become a ubiquitous part of the retail landscape, offering consumers enticing rewards and incentives for sticking with their favorite brands. However, as...

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Fitness Industry Looks to AI to Bring in Consumers, Profits
Fitness Industry Looks to AI to Bring in Consumers, Profits
January 22, 2024  |  Artificial Intelligence

Artificial intelligence is giving the fitness category a workout. Ranging from personalized workout routines to dedicated app-based workouts and even one-on-one virtual training sessions, the...

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