Best Buy reported better-than-expected second quarter 2023 financial results on Tuesday (Aug. 29), attributing it to the company’s “strong operational execution” and the ability to balance industry sales...
With the rise of eCommerce and the need for convenience and flexibility, retailers have turned to artificial intelligence (AI) to enhance the customer experience, with...
At first glance, the numbers are startling in their contrast. In their latest earnings reports, Walmart posted comparable eCommerce sales gains of 27% in its most...
Omnichannel shoppers in the beauty and wellness space are volume shoppers. So said Ulta Beauty CEO Dave Kimbell when explaining the record sales of $10 billion the...
Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. The multinational grocery giant, parent of a range of well-known supermarket...
With a spinoff ahead, NCR seeks to “run the store, run the restaurant and run self-directed banking.” Those words, from CEO Michael Hayford during the...
The pickup economy — a customer convenience that started as a pandemic precaution — has since found a solidified foothold in cross-channel shopping. The latest...
Drawing on a 40-year purview as a Macy’s employee that began as a trainee in 1983 and has seen him in the role of chairman...
As Coca-Cola looks to drive omnichannel engagement, the brand is seeing its partnership with Singapore-based super app Grab yield higher digital sales and at-home consumption....