omnichannel

Shoppable TV Shortens the Path to Purchase for Digital Merchants
Shoppable TV Shortens the Path to Purchase for Digital Merchants
March 11, 2024  |  Retail

As consumers’ omnichannel shopping habits rapidly evolve, retailers and brands are finding shoppable content, such as interactive ads and streaming, could go a long way...

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Kroger Woos Click-and-Mortar™ Shoppers Amid Digital Transformation
Kroger Woos Click-and-Mortar™ Shoppers Amid Digital Transformation
March 07, 2024  |  Earnings

As Kroger grows its digital engagement, the grocery giant is setting its sights on omnichannel shoppers to boost spending. On a call with analysts Thursday...

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The Honest Company Sees Digital Boom Amid Pullback in Traditional Retail
The Honest Company Sees Digital Boom Amid Pullback in Traditional Retail
March 06, 2024  |  Earnings

The Honest Company is seeing digital drive sales growth at a time when consumers are pulling back on spending at traditional retailers. The consumer goods company,...

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Foot Locker to Launch New App, ‘Store of the Future’
Foot Locker to Launch New App, ‘Store of the Future’
March 06, 2024  |  Retail

Foot Locker is accelerating its transformation into an omnichannel retailer in 2024 after making gains in 2023. The specialty athletic retailer aims to “make the customer...

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Macy’s and Zara’s Moves Show Value of Click-and-Mortar™ Shoppers 
Macy’s and Zara’s Moves Show Value of Click-and-Mortar™ Shoppers 
March 05, 2024  |  Retail

Two reports from opposite sides of the globe confirmed that in-store and online shopping are intertwined at their best, and retailers need to offer seamless...

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Macy’s Future Hangs in the Balance as Department Stores Face Reckoning
Macy’s Future Hangs in the Balance as Department Stores Face Reckoning
March 04, 2024  |  Retail

With the rise of eCommerce having transformed the way consumers engage with brick-and-mortar retail, traditional department store chains such as Macy’s are forced to adapt...

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Best Buy Rethinks Its Stores for the Click-and-Mortar™ Shopper
Best Buy Rethinks Its Stores for the Click-and-Mortar™ Shopper
February 29, 2024  |  Retail

With the emergence of omnichannel shopping reshaping consumers’ expectations of brick-and-mortar stores, Best Buy is reconceptualizing its physical spaces. On a call with analysts Thursday (Feb. 29)...

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Three-Quarters of Retail Customers Expect Omnichannel Coupons
Three-Quarters of Retail Customers Expect Omnichannel Coupons
February 28, 2024  |  Retail

As retailers look to secure consumers’ loyalty both online and in stores, PYMNTS Intelligence research finds that digital deals and discounts go a long way...

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New Shoppable Media Emerges in Blow to Industry Pioneers QVC and HSN
New Shoppable Media Emerges in Blow to Industry Pioneers QVC and HSN
February 28, 2024  |  Retail

With consumers increasingly expecting their shoppable media experiences to flow more seamlessly between entertainment and commerce, traditional shopping networks such as HSN and QVC are...

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