omnichannel

CEO Interview: Monos Brick-and-Mortar Stores Drive 40% eCommerce Boost
CEO Interview: Monos Brick-and-Mortar Stores Drive 40% eCommerce Boost
June 25, 2024  |  Retail

Monos is growing its brick-and-mortar presence, a move that is not only opening a new sales channel, but also boosting its eCommerce business. In an...

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Grocery Shoppers Favor Omnichannel Purchasing Journeys
Grocery Shoppers Favor Omnichannel Purchasing Journeys
June 21, 2024  |  Retail

Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm. By the...

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CarMax: Click-and-Mortar™ Vehicle Buying Is on the Rise
CarMax: Click-and-Mortar™ Vehicle Buying Is on the Rise
June 21, 2024  |  Earnings

The majority of consumers now seek out both digital and physical channels in their car buying journey, according to CarMax, and this omnichannel adoption continues...

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Walmart and Amazon Race to Digitize the Physical Store
Walmart and Amazon Race to Digitize the Physical Store
June 14, 2024  |  Retail

As Walmart and Amazon compete to stay at the forefront of retail’s omnichannel transformation, the two industry giants are integrating digital technologies into physical stores,...

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Insomnia Cookies Moves From Indulgence to Repeat Treats With Data-Driven Loyalty
Insomnia Cookies Moves From Indulgence to Repeat Treats With Data-Driven Loyalty
June 07, 2024  |  Loyalty & Rewards

Cookies might seem like the ideal business. They seem insulated from the vagaries of inflation and economic headwinds. Who doesn’t crave an indulgence here or...

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89% of UAE Retail Shoppers Leverage Digital Tools in Physical Stores
89% of UAE Retail Shoppers Leverage Digital Tools in Physical Stores
June 06, 2024  |  Retail

Worldwide, when it comes to shopping, consumers no longer think in terms of channels such as in-store or online. For an increasingly larger share, physical...

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Lululemon’s Omnichannel Push Drives 35% International Sales Growth
Lululemon’s Omnichannel Push Drives 35% International Sales Growth
June 05, 2024  |  Earnings

The days of Lululemon’s U.S. growth may be over, but it seems that international shoppers are now springing for the North American athleisure look. The...

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Ulta: The Future of Beauty Is Click-and-Mortar™
Ulta: The Future of Beauty Is Click-and-Mortar™
June 05, 2024  |  Retail

As consumers seek more convenient buying options for even the most historically on-site trial-based categories, the beauty industry is transforming to meet shoppers’ increasing Click-and-Mortar™...

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Best Buy: Shoppers Are Shifting Their Spending Toward Seasonal Sales
Best Buy: Shoppers Are Shifting Their Spending Toward Seasonal Sales
May 30, 2024  |  Retail

As consumers prove more cautious about their discretionary retail spending, Best Buy is seeing shoppers hold off until sales events to make big purchases. On...

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