omnichannel

Abercrombie & Fitch: Improved Omnichannel Experience Drives Record Results
Abercrombie & Fitch: Improved Omnichannel Experience Drives Record Results
May 29, 2024  |  Retail

Abercrombie & Fitch reported record first-quarter earnings results Wednesday (May 29), attributing the gains in part to increased marketing spend and an improved omnichannel experience....

READ MORE >
Small Retailers Relying on In-Store Sales Are More at Risk
Small Retailers Relying on In-Store Sales Are More at Risk
May 28, 2024  |  Retail

Small retailers that make most of their sales via brick-and-mortar are the most at risk of closing, compared to those that leverage an omnichannel strategy...

READ MORE >
Wayfair Goes Click-and-Mortar™ as Furniture Shoppers Seek Physical Touchpoints
Wayfair Goes Click-and-Mortar™ as Furniture Shoppers Seek Physical Touchpoints
May 24, 2024  |  Retail

Wayfair is going all-in on brick-and-mortar as furniture shoppers prove hesitant to fully embrace eCommerce. The home goods online marketplace announced Thursday (May 23) the...

READ MORE >
Walgreens Teams With Banyan for Item-Level Data
Walgreens Teams With Banyan for Item-Level Data
May 20, 2024  |  Partnerships

Walgreens has formed a partnership with Banyan, a platform offering merchants item-level receipt data solutions. By adding Banyan’s item-level data capabilities, the companies said on its blog Monday...

READ MORE >
What Are Merchants in Mexico Doing to Boost In-Store Sales?
What Are Merchants in Mexico Doing to Boost In-Store Sales?
May 20, 2024  |  VISA

Across Mexico, more consumers are turning to digital shopping features that offer savings and improve convenience while shopping in the store. Consumers enjoy walking into...

READ MORE >
Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
Three-Quarters of Young Consumers Favor Click-and-Mortar™ Grocery Shopping
May 17, 2024  |  Retail

Millennials and Generation Z consumers are not satisfied choosing between digital and physical channels to do their grocery shopping — they want it all. By the Numbers...

READ MORE >
Tanger Outlets Court the Digital, Aspirational Shopper
Tanger Outlets Court the Digital, Aspirational Shopper
May 14, 2024  |  Retail

May 2020. The COVID-19 lockdown was starting to ease, but it was in its second month. Consumers were flocking toward the dramatic digital shift that...

READ MORE >
Consumers’ Click-and-Mortar™ Expectations Shape Shopify’s Future
Consumers’ Click-and-Mortar™ Expectations Shape Shopify’s Future
May 08, 2024  |  Earnings

Digital may have changed the face of retail, but consumers continue to want to shop in stores, demanding that even the most eCommerce-centric companies such...

READ MORE >
Online Engagement Transforms Shoppers’ In-Store Expectations
Online Engagement Transforms Shoppers’ In-Store Expectations
May 07, 2024  |  Retail

As shoppers integrate digital technologies into their retail journeys before and after entering the store, their brick-and-mortar expectations are evolving. PYMNTS’ Q1 eBook, “The Implications of...

READ MORE >