online banking

Inflation Gives Banks Opening to Become Consumers’ Trusted Financial Adviser, Says Truist
Inflation Gives Banks Opening to Become Consumers’ Trusted Financial Adviser, Says Truist
February 14, 2023  |  Digital-First Banking

More consumers are struggling with their finances and budgeting. A recent survey found that 55% of Americans are in a difficult financial position, up 37%...

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Customers Prefer Advanced Authentication Tools, but Many Are Still Stuck With Passwords
Customers Prefer Advanced Authentication Tools, but Many Are Still Stuck With Passwords
January 27, 2023  |  Authentication

Most consumers would choose “anything” besides password-driven account authentication, but overwhelmingly still have to use them. Don’t blame them, though. Customers would if they could....

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Half of Consumers Want More Security Measures From Banks
Half of Consumers Want More Security Measures From Banks
January 24, 2023  |  Authentication

PYMNTS’ latest research finds that despite a general satisfaction with existing security measures financial institutions (FIs) use, half of all adult consumers feel their banks...

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Goldman’s Platform Losses Show Embedded Finance’s Path May Be Rocky
Goldman’s Platform Losses Show Embedded Finance’s Path May Be Rocky
January 13, 2023  |  Digital-First Banking

Marcus aside, Goldman Sachs has heavy lifting ahead as the Wall Street giant pursues embedded finance. As reported in SEC filings from Friday (Jan. 13),...

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Credit Unions Set Sights on Financial Wellness for 2022
Credit Unions Set Sights on Financial Wellness for 2022
December 28, 2022  |  Credit Unions

For credit unions, helping consumers achieve financial wellness will be top-of-mind in 2023. But as Yvonne Stelpflug, senior vice president of Advisors Plus Consulting at...

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What Is Digital-First Banking?
What Is Digital-First Banking?
December 21, 2022  |  Digital-First Banking

Digital-first banking refers to a type of banking in which the primary means of interacting with the bank is through digital channels, such as a...

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Millennials Want Applying for Credit to Be ‘Subscription Simple’
Millennials Want Applying for Credit to Be ‘Subscription Simple’
November 28, 2022  |  Credit Unions

The last year and a half signaled a change in course around consumers’ digital banking expectations. Most users now highly value the quality and ease...

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PYMNTS Intelligence: Convenience Is King in Money Mobility
PYMNTS Intelligence: Convenience Is King in Money Mobility
September 13, 2022  |  Disbursements

Frictionless money-out capabilities and seamless authentication are top priorities for consumers. Payments have grown more digital than ever in recent years. Customers have switched from...

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PYMNTS Intelligence: SMBs Prefer Digital Tools Over In-Branch Banking
PYMNTS Intelligence: SMBs Prefer Digital Tools Over In-Branch Banking
August 19, 2022  |  Banking

The rapid digitization of the banking industry is transforming the types of products and services corporate clients are demanding from their financial institutions (FIs). Though...

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