In the bustling digital marketplace of 2024, a new currency is emerging: content. However, as a recent study by Google researchers warns, this currency may face...
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A...
In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...
Yelp Inc. has delivered a record-breaking performance for its second quarter results released Thursday (Aug. 3). According to their earnings report, the online business reviews company saw...
The Consumer Financial Protection Bureau (CFPB) on Tuesday (March 22) unveiled policy guidance on “potentially illegal practices related to consumer reviews,” saying it “seeks to...
How Customer Reviews Provide Lifeblood To Restaurant Operations Details gleaned online — including menus and reviews — carry a lot of weight when consumers are...
The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...
One cannot have the good without the bad, and that holds especially true, it seems, with online product reviews — a vital, useful part of...
A recent California Supreme Court decision that essentially allows a negative Yelp post to stand about a lawyer could help determine how online reviews are...