personalization

Walmart and Amazon Turn to GenAI and Ditch the ‘Search’ Bar
Walmart and Amazon Turn to GenAI and Ditch the ‘Search’ Bar
October 11, 2024  |  Walmart Amazon whole paycheck

As Walmart and Amazon compete to provide the best online shopping experiences, both are increasing their use of generative AI (GenAI) to improve search offerings....

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How AI, Personalization and Instant Engagement Are Transforming B2B Marketing
How AI, Personalization and Instant Engagement Are Transforming B2B Marketing
September 26, 2024  |  B2B Payments

When technology advances, everything changes. And that couldn’t be truer across the B2B landscape — particularly when it comes to marketing. In today’s business-to-business landscape,...

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Stitch Fix Hopes for Revenue Growth by 2026 as It Implements Transformation Strategy
Stitch Fix Hopes for Revenue Growth by 2026 as It Implements Transformation Strategy
September 24, 2024  |  Retail

As Stitch Fix, the online personal styling service, navigates a challenging retail landscape with a transformation strategy designed to revive its financial performance and client...

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The Key to Capturing Gen Z: Credit Unions Embrace Digital Personalization
The Key to Capturing Gen Z: Credit Unions Embrace Digital Personalization
September 17, 2024  |  Credit Unions

When it comes to digital engagement, there’s a lot at stake for credit unions. As detailed in “How Credit Union Innovation Can Drive Gen Z...

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4 Things the B2B CMO Needs to Know About AI
4 Things the B2B CMO Needs to Know About AI
September 16, 2024  |  B2B Payments

Last week (Sept. 12), OpenAI introduced its new “o1” model series with enhanced reasoning capabilities. But do the new reasoning capabilities of commercially available artificial intelligence (AI) systems...

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Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
Best Buy Refines Customer Experience With Personalized Tech and AI-Driven Solutions
August 29, 2024  |  Retail

For Best Buy CEO Corie Barry, elevating the customer experience is paramount. Despite recent challenges in the home theater, gaming and appliances categories, Barry is steering...

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Instacart Product Chief Says Grocery’s Future Is All About the AI-Powered ‘Personal Planogram’
Instacart Product Chief Says Grocery’s Future Is All About the AI-Powered ‘Personal Planogram’
August 26, 2024  |  Retail

One hundred years ago, the grocery shopper was just trying out the new concept of chain stores like Piggly Wiggly, A&P and King Kullen. She...

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LTK Adds New Customization Features to Automatic Direct Message Tool
LTK Adds New Customization Features to Automatic Direct Message Tool
August 20, 2024  |  Social Commerce

LTK has added new customization features and access to weekly payouts to its Creator Commerce platform. The new customization features allow the users of LTK...

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Multimodal AI Impacts Retail From Voice Assistants to Checkout-Free Shopping
Multimodal AI Impacts Retail From Voice Assistants to Checkout-Free Shopping
August 14, 2024  |  artificial intelligence

Amazon and OpenAI are betting big on multimodal artificial intelligence (AI), a technology that could redefine how consumers shop and interact with businesses. Multimodal AI,...

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