Certain things will never change when it comes to travel and hospitality. Consumers will always want clean rooms, punctual flights and polite staff. Even so,...
Self-service retail is, of course, a fancy term that replaces the traditional vending machine moniker (though kiosks and other digital- and mobile-anchored technologies are rapidly...
Everyone knows that digital and mobile services are key to success in the 2020s — not only in terms of more revenue, but also larger...
Never underestimate the value of the “Contact Us” form that every merchant and service provider places somewhere on its website — because no one knows...
In payments, change happens at the speed of consumer behavior. As consumer preferences evolve (across channels, online conduits and mobile devices), merchants must react quickly....
To boost the bottom line and get consumers interested, actively engaged and ready to spend, retailers have increasingly been turning to advanced technologies such as...
Call it a tale of two payments trends. Or: It was the best of cash flows. It was the worst of cash flows. The payments realm...
It’s that time of year when restaurants must shine and make some serious scratch. We are not just talking about the holiday season in general,...
To keep the bottom line buoyant, healthy and in the black: Plug the expense leaks. In an interview with Karen Webster, Farhan Ahmad, founder and...