PYMNTS-MonitorEdge-May-2024

Presto

Amazon’s ‘Just Walk Out’ Pivot: Reimagining Tech
Amazon’s ‘Just Walk Out’ Pivot: Reimagining Tech
April 08, 2024  |  Amazon

Amazon is scaling back its artificial intelligence (AI) system that lets customers leave stores without having to provide payment, and experts say there are lessons to...

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From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
From Reservations to Ordering, Gen AI Took Over Restaurants in 2023
December 27, 2023  |  Artificial Intelligence

In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...

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Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
Presto Cuts 17% of Staff as Restaurant Customers Reject Impersonal Experiences
November 21, 2023  |  ResTech

As Presto sees declines in its on-premise technologies amid shifts in consumers’ digital dining expectations, the company is making major layoffs and reinvesting in its...

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From Front Counters to Kitchens, AI Takes Over Restaurant Industry
From Front Counters to Kitchens, AI Takes Over Restaurant Industry
July 10, 2023  |  artificial intelligence

As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost...

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Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
April 11, 2023  |  artificial intelligence

The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant...

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Presto CEO Steps Down After 15 Years
Presto CEO Steps Down After 15 Years
March 27, 2023  |  Personnel

Restaurant automation firm Presto is seeking a new chief executive. The company announced Monday (March 27) that founder and CEO Rajat Suri had resigned after...

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The Three Things That Make a Good Fast Food Drive-Thru Great
The Three Things That Make a Good Fast Food Drive-Thru Great
October 11, 2022  |  Restaurant innovation

As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...

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Presto CEO Says Tech-Wary Restaurant Customers May Change Their Tune as Prices Rise
Presto CEO Says Tech-Wary Restaurant Customers May Change Their Tune as Prices Rise
August 05, 2022  |  Restaurant innovation

As restaurants’ hiring challenges persist, many brands are turning towards automated solutions to lower their labor costs, and while some consumers may think these changes...

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Why Robots Will Staff the Restaurant of the Future
Why Robots Will Staff the Restaurant of the Future
December 09, 2021  |  Restaurant innovation

What if someone told you that within a decade, a large number — perhaps even a majority — of national quick-service restaurants (QSRs), fast-food chains and even...

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