PYMNTS eBook

How Simplifying Transactions Can Translate Into Meaningful Customer Interactions
How Simplifying Transactions Can Translate Into Meaningful Customer Interactions
November 27, 2024  |  Opinion

Simplifying payments can strengthen client relationships and grow customers, Ingo Payments Chief Innovation Officer Joseph Akintolayo writes in a new PYMNTS eBook, “The New Value...

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Why Instant Payments Are No Longer Optional for Credit Unions
Why Instant Payments Are No Longer Optional for Credit Unions
November 26, 2024  |  Opinion

Today, immediacy is not just a nice-to-have but an expectation, Jon Budd, CEO of Juniper Payments, a Velera company, writes in a new PYMNTS eBook,...

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Want Revenue? Cut the Friction
Want Revenue? Cut the Friction
November 21, 2024  |  Opinion

Companies aiming to grow revenue can simplify how they operate and embrace a customer-first approach, Sovos President of Revenue Alice Katwan writes in a new...

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Investing in Innovation To Drive Success
Investing in Innovation To Drive Success
November 20, 2024  |  Opinion

Data can help businesses retain customers and drive revenue, Fiserv Senior Vice President and General Manager, Global eCommerce and Carat Platform Casey Klyszeiko writes in...

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AI Makes Impact in Supplier Enablement and Predictive Analytics
AI Makes Impact in Supplier Enablement and Predictive Analytics
November 19, 2024  |  Opinion

Embedding AP payment solutions eliminates the friction points that have plagued B2B payments, Finexio Chief Strategy Officer Chris Wyatt writes in a new PYMNTS eBook,...

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Why the Customer Experience Should Drive Fraud Prevention Strategies
Why the Customer Experience Should Drive Fraud Prevention Strategies
November 18, 2024  |  Opinion

A solid fraud prevention strategy includes reducing false positives and ensuring an improved customer experience, Featurespace founder Dave Excell writes in a new PYMNTS eBook,...

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Payment Choice Will Drive Travel Business in 2025
Payment Choice Will Drive Travel Business in 2025
November 15, 2024  |  Opinion

Enhancing the customer experience is crucial to success in the travel sector, CellPoint Digital Global Head of Product Tom Randklev writes in a new PYMNTS eBook,...

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Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
Digital-First Banking’s Mantra: Check Friction at the Virtual Front Door
November 14, 2024  |  Opinion

Banks and credit unions will need to focus on customer experience, security and technology, Candescent Chief Product Officer Doug Brown writes in a new PYMNTS...

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Buy, Build or Partner? How to Ease B2B Payments Friction
Buy, Build or Partner? How to Ease B2B Payments Friction
November 13, 2024  |  Opinion

Businesses are looking to streamline payments by embedding them directly into their existing platforms, Boost Payment Solutions Chief Revenue Officer Seth Goodman writes in a...

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