PYMNTS Intelligence

Middle-Market Firms Wary of Smaller AI-Driven Rivals
Middle-Market Firms Wary of Smaller AI-Driven Rivals
March 25, 2025  |  Startups

In the business realm, the word “startup” conjures up the garage as innovation lab, the bootstrapping and scrapping micro-firm that has the potential to disrupt...

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65% of Grocery Retailers Lack Real-Time Supply Chain Data
65% of Grocery Retailers Lack Real-Time Supply Chain Data
March 25, 2025  |  Retail

A comprehensive study of U.S. grocery and non-grocery retailers with annual revenues exceeding $500 million has laid bare the critical link between data readiness and...

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Rural Small Businesses Report Double the Sales Decline of Urban Counterparts
Rural Small Businesses Report Double the Sales Decline of Urban Counterparts
March 25, 2025  |  SMBs

Urban small- to medium-sized businesses (SMBs) are the backbone of city economies. It’s been a volatile few years for them, with pandemic disruptions, inflationary pressures...

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Real-Time Gap: Consumers Wait as Banks Tackle Legacy Payments Tech
Real-Time Gap: Consumers Wait as Banks Tackle Legacy Payments Tech
March 25, 2025  |  Real-Time Payments

Faster payments have loomed large in financial services through the past couple of years — and with the uncertainty of tariffs and inflation, speedier payments...

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How Pay Later Options Are Redefining Consumer Spending — an Expert Look at What’s Next
How Pay Later Options Are Redefining Consumer Spending — an Expert Look at What’s Next
March 24, 2025  |  Payments Innovation

PYMNTS Intelligence’s latest research finds that the U.S. market for buy now, pay later (BNPL) credit totals $175 billion. While that’s a small slice of...

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Better Standards Outshine Flashier Tech as Winning GenAI Recipe for Procurement
Better Standards Outshine Flashier Tech as Winning GenAI Recipe for Procurement
March 24, 2025  |  artificial intelligence

Few innovations throughout history have moved beyond the theoretical into tangible, real-world applications faster than generative AI (GenAI). It’s even happening across enterprise operations. No...

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UK Consumers Tell Merchants to Go Mobile-First
UK Consumers Tell Merchants to Go Mobile-First
March 24, 2025  |  Shopping

Consumers in the United Kingdom are increasingly mobile-first, constantly reaching for their phones as part of their shopping experience. This goes beyond just making online...

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76% of Consumers Own 4 or More Connected Devices
76% of Consumers Own 4 or More Connected Devices
March 24, 2025  |  Connected Economy

The digital landscape is dictating how consumers choose to pay, with a clear divergence emerging between tech-embracing early adopters and those content with more basic...

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Gen Z Leads the Hunt: 65% of Young Consumers Actively Seek Card Rewards
Gen Z Leads the Hunt: 65% of Young Consumers Actively Seek Card Rewards
March 21, 2025  |  Loyalty & Rewards

The battle for credit cardholder loyalty is being waged not just on the traditional fields of points and miles, but on the more personalized terrain...

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