PYMNTS Intelligence

Amex Card Delinquencies Creep Up but Remain Below Pre-COVID Levels
Amex Card Delinquencies Creep Up but Remain Below Pre-COVID Levels
September 17, 2023  |  Consumer Finance

American Express says its credit card delinquency rates remain below pre-pandemic levels. As the company said in a Securities and Exchange Commission (SEC) filing Friday (Sept. 15)...

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Card-Linked Offers Go a Long Way Toward Driving Grocery Loyalty
Card-Linked Offers Go a Long Way Toward Driving Grocery Loyalty
September 15, 2023  |  Loyalty & Rewards

As grocers look to boost loyalty and drive adoption, card-linked offers can help them reach half of all shoppers. By the Numbers For the new...

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73% of Card Users Say They Prefer Cards with Linked Offers — But Just 41% Used Them
73% of Card Users Say They Prefer Cards with Linked Offers — But Just 41%...
September 15, 2023  |  Loyalty & Rewards

Most consumers shop with brands and merchants where they are members of a loyalty or rewards program. Moreover, 4 in 10 consumers prefer cards with...

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Nearly Half of Consumers Say Student Loan Repayments Will Hurt Their Ability to Save
Nearly Half of Consumers Say Student Loan Repayments Will Hurt Their Ability to Save
September 15, 2023  |  Loans

The freeze on federal student loan payments since March 2020 has allowed millions of individuals to allocate their money toward other needs. But as the...

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Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon
Buoyant Grocery Spend Sharpens Online, Offline Battle Lines Between Walmart and Amazon
September 15, 2023  |  Retail

The latest official data from the United States government gives a nod to the fact that U.S. consumer spending on grocery products remains buoyant. The...

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Online Sales Plateau as Consumer Spending Focuses on Gas and Groceries
Online Sales Plateau as Consumer Spending Focuses on Gas and Groceries
September 14, 2023  |  Economy

Consumers are in the aisles, spending on groceries, the clothes on their backs — and at brick-and-mortar locales, pivoting a bit from online channels. At...

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Potential Job Losses Give Credence to Consumer Hesitancy About AI in the Workplace
Potential Job Losses Give Credence to Consumer Hesitancy About AI in the Workplace
September 14, 2023  |  artificial intelligence

Artificial intelligence (AI) has become an integral part of consumers’ lives, offering convenience and efficiency in various aspects. However, recent PYMNTS Intelligence reveals that while consumers embrace...

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Visa: Speedier Cash Conversion Cycles Make Dollars and Sense for Growth Corporates
Visa: Speedier Cash Conversion Cycles Make Dollars and Sense for Growth Corporates
September 14, 2023  |  VISA

 The companies with top lines of $50 million to as much as $1 billion populate all manner of industries all across the globe. But as...

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Fraud Losses From Impersonator Scams Double For Largest US Banks
Fraud Losses From Impersonator Scams Double For Largest US Banks
September 14, 2023  |  Fraud Prevention

Financial institutions (FIs) have generally found fraud and financial crime to be continually more sophisticated. The rise of digital banking and ever-faster digital payment methods...

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