PYMNTS Intelligence

Retailers’ Online Shoppers Demand Easy Returns
Retailers’ Online Shoppers Demand Easy Returns
April 01, 2024  |  eCommerce

When consumers choose which retailers to shop with online, the returns process is top of mind. Get the Full Story Complete the form to unlock...

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Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
Wendy’s Launches AI-Driven Loyalty Platform to Deliver Customized Rewards
March 31, 2024  |  Artificial Intelligence

In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to...

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41% of U.S. Shoppers Demand Digital Rewards
41% of U.S. Shoppers Demand Digital Rewards
March 29, 2024  |  Loyalty & Rewards

As retailers look to meet consumers’ digital expectations, PYMNTS Intelligence research reveals, loyalty rewards can go a long way.  Get the Full Story Complete the...

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eCommerce Marketplaces Crack Down on Fakes to Boost Consumer Trust
eCommerce Marketplaces Crack Down on Fakes to Boost Consumer Trust
March 29, 2024  |  eCommerce

With trust proving to be a key factor for consumers’ decisions about where they want to spend their money digitally, online merchants are cracking down...

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Mastercard, Visa Settlement Could Impact Rewards Small Businesses Value
Mastercard, Visa Settlement Could Impact Rewards Small Businesses Value
March 29, 2024  |  Credit Cards

This week, Mastercard and Visa reached a multi-billion dollar settlement that may bring an end to 20-year legal battle between the two financial giants and merchants....

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Boomers Flip the Script on Storing Travel Docs in Digital Wallets
Boomers Flip the Script on Storing Travel Docs in Digital Wallets
March 29, 2024  |  Mobile Wallets

Are there any adults still out there who aren’t using digital wallets to securely store important documents? Get the Full Story Complete the form to...

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Social Commerce Holdouts Skeptical of Cross-Pollination
Social Commerce Holdouts Skeptical of Cross-Pollination
March 28, 2024  |  Social Commerce

Many consumers are put off by social commerce, not wanting to have their social connection interrupted by product promotion. Get the Full Story Complete the...

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New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
New Report: To Compete, Small Businesses Must Sharpen Use of Digital Shopping Features
March 28, 2024  |  VISA

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Eight in 10 EU Mid-Market Firms Needed Working Capital Solutions in 2023
Eight in 10 EU Mid-Market Firms Needed Working Capital Solutions in 2023
March 28, 2024  |  Europe

European middle-market firms have the second-highest need for working capital solutions. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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