PYMNTS Intelligence

One-Third of SMBs Still Don’t Get a Choice in How They’re Paid
One-Third of SMBs Still Don’t Get a Choice in How They’re Paid
November 12, 2024  |  SMBs

You pays your money, you makes your choice. That old idiom does not apply to many small- to medium-sized businesses (SMBs), however. The PYMNTS Intelligence...

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Report: Small Businesses Want Instant Vendor Payments but Worry About Integration Costs
Report: Small Businesses Want Instant Vendor Payments but Worry About Integration Costs
November 12, 2024  |  Money Mobility

  Many small to mid-sized businesses (SMBs) rely on non-recurring or ad hoc payments for a substantial portion of their monthly revenue. In fact, ad...

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90% of Healthcare Executives See Positive ROI From GenAI Investments
90% of Healthcare Executives See Positive ROI From GenAI Investments
November 12, 2024  |  artificial intelligence

As healthcare organizations look to the future, Generative AI is becoming a crucial tool for driving long-term growth and improving patient care. With its ability to...

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Report: Retailers See Tokenization as Investment in Improving the Checkout Experience
Report: Retailers See Tokenization as Investment in Improving the Checkout Experience
November 12, 2024  |  Payments Innovation

  Tokens use encryption to protect sensitive payment information while allowing merchants and payment service providers (PSPs) to easily store this customer data for smoother,...

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Small Businesses That Sell Online Outpace Brick-and-Mortar Store Sales
Small Businesses That Sell Online Outpace Brick-and-Mortar Store Sales
November 08, 2024  |  SMBs

Small- to medium-sized businesses (SMBs) that focus on online sales outperform those that rely on physical stores, according to the PYMNTS Intelligence report “SMB Growth...

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Report: BNPL and Loyalty Features Top List of Embedded Finance Priorities at Retail
Report: BNPL and Loyalty Features Top List of Embedded Finance Priorities at Retail
November 08, 2024  |  eCommerce

  Firms are continuously enhancing their payments acceptance offerings to meet customers’ expectations for smooth online buying experiences. Embedded finance innovation has become crucial for...

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Exclusive: Ahead of New Presidential Administration, Paycheck-to-Paycheck Consumers Feel Pinched
Exclusive: Ahead of New Presidential Administration, Paycheck-to-Paycheck Consumers Feel Pinched
November 07, 2024  |  Economy

Regardless of whether they voted for Trump or for Harris, whether they live in a blue state or a red state, the people living paycheck...

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More Than Half of Consumers Want Smarter Shopping Experiences
More Than Half of Consumers Want Smarter Shopping Experiences
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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52% of Consumers Want Disputes to Be Easy and Resolved Fast
52% of Consumers Want Disputes to Be Easy and Resolved Fast
November 06, 2024  |  Credit Cards

Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But...

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