PYMNTS Study

New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
New Data Shows Two-Thirds Of SMB CFOs See Payments Innovation As Key To Growth
August 24, 2021  |  CFO

March 2020 threw a wrench into the financial strategies of businesses across the globe, disrupting well-established norms in every area of their payments processes. Get...

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67 Pct Of Restaurants’ Orders Come Via Phone Or Digital Channels
67 Pct Of Restaurants’ Orders Come Via Phone Or Digital Channels
August 23, 2021  |  Restaurant innovation

Restaurants have pivoted through the past year and a half of the pandemic to embrace customers’ shifting preferences about how they want to order and...

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Report: Three-Quarters Of Younger Consumers Want Healthcare Payment Plans
Report: Three-Quarters Of Younger Consumers Want Healthcare Payment Plans
August 23, 2021  |  Healthcare

Today’s healthcare providers are finding that America’s millennials — the nation’s first digital natives who comprise the majority of its workforce and new parents —...

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Two Thirds of Consumers Have ‘Zero Tolerance’ for eCommerce Fraud
Two Thirds of Consumers Have ‘Zero Tolerance’ for eCommerce Fraud
August 20, 2021  |  eCommerce

There’s no forgive or forget when it comes to eCommerce fraud. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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10 Percent Of FIs Offer At Least One Cryptocurrency
10 Percent Of FIs Offer At Least One Cryptocurrency
August 19, 2021  |  Cryptocurrency

As cryptocurrencies continue to gain ground, and to gain a wider embrace in commercial and retail settings, it makes sense that more multinational firms would...

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49 Pct Of Consumers Say Selfie IDs Boost Trust In Providers 
49 Pct Of Consumers Say Selfie IDs Boost Trust In Providers 
August 18, 2021  |  Authentication

As consumers continue to embrace digital channels to get things done – and certainly to transact online – they want to be able to protect...

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52 Pct Of Consumers Made Retail Purchases Using Aggregators In 2020
52 Pct Of Consumers Made Retail Purchases Using Aggregators In 2020
August 17, 2021  |  Retail

Home is where the heart is – and increasingly, where the stuff is, brought to your doorstep by Uber drivers, folks on bikes, Amazon vans...

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Report: 60 Pct Of Credit Union Members Look To Other FIs For Credit Products
Report: 60 Pct Of Credit Union Members Look To Other FIs For Credit Products
August 17, 2021  |  Credit Unions

Credit union (CU) members often feel a strong affinity for their CUs, but that is not always enough to keep them from using other financial...

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Two-Thirds Of Execs Expect Digital Authentication Investments Will Pay For Themselves
Two-Thirds Of Execs Expect Digital Authentication Investments Will Pay For Themselves
August 16, 2021  |  Authentication

The headlines trumpet the gains the cyberthieves are making, through any number of schemes — ransomware, email scams, “phishing” attacks, account takeovers. Get the Full...

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