PYMNTS Study

Data Brief: 86 Pct Of CFOs See AR/AP Digitization As Crucial To Customer Satisfaction
Data Brief: 86 Pct Of CFOs See AR/AP Digitization As Crucial To Customer Satisfaction
July 15, 2021  |  Accounts Payable

The pandemic is slowly fading, but its impact on everything from consumer-facing apps to invisible back-office accounting operations continues to be felt. Regarding the latter,...

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44M ‘Invisible Consumers’ Want Credit And Control, New PYMNTS Study Shows 
44M ‘Invisible Consumers’ Want Credit And Control, New PYMNTS Study Shows 
July 14, 2021  |  Buy Now Pay Later

When it comes to issuing credit, one of the biggest blocks of available consumers in the U.S. also happens to be nearly impossible to see....

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Data Brief: Nearly 50 Pct Of Budget-Minded Consumers Rely On Restaurant Rewards
Data Brief: Nearly 50 Pct Of Budget-Minded Consumers Rely On Restaurant Rewards
July 14, 2021  |  Loyalty & Rewards

According to the July edition of Delivering on Restaurant Rewards, a PYMNTS and Paytronix collaboration, recent research “shows that there are 81 million consumers in...

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New Study: 67 Percent With Less Stable Incomes Use Restaurant Rewards To Make Ends Meet
New Study: 67 Percent With Less Stable Incomes Use Restaurant Rewards To Make Ends Meet
July 14, 2021  |  Loyalty & Rewards

We don’t typically gauge restaurant loyalty programs by their ability to stretch budgets or “put food on the table” in a traditional sense, but Americans...

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NEW DATA: Credit Unions’ Innovation Priorities Reflect FinTech Competitive Pressures
NEW DATA: Credit Unions’ Innovation Priorities Reflect FinTech Competitive Pressures
July 14, 2021  |  Credit Unions

The bar on credit union (CU) innovation is higher than ever. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Report: Financially Underserved Consumers 3X More Likely To Use BNPL Options At Checkout
Report: Financially Underserved Consumers 3X More Likely To Use BNPL Options At Checkout
July 14, 2021  |  Buy Now Pay Later

The digital shift has created a range of new options for consumers who want better customer experiences, including new ways to pay. Get the Full...

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Data Brief: 25 Percent Of Consumers Using D2C Subscriptions Exclusively
Data Brief: 25 Percent Of Consumers Using D2C Subscriptions Exclusively
July 13, 2021  |  Subscription Commerce

Features that subscription brands require to switch more ‘subscription-curious’ free trial-takers over to full-blown subscribers are spotlighted in the 2021 Subscription Commerce Conversion Index, a...

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REPORT: Consumers Demand Digital Be Part Of Their In-Person Healthcare Experience
REPORT: Consumers Demand Digital Be Part Of Their In-Person Healthcare Experience
July 13, 2021  |  Healthcare

Consumers have returned to visiting their local healthcare providers in person, but digital tools that make it easier for them to manage their healthcare experiences...

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Data Brief: Online-Native Shopping Journeys Up 42 Pct Among Brazilian Consumers
Data Brief: Online-Native Shopping Journeys Up 42 Pct Among Brazilian Consumers
July 12, 2021  |  eCommerce

Based on surveys of more than 2,000 consumers and 500 merchants in the country, PYMNTS’ Global Digital Shopping Index: Brazil Edition, a Cybersource collaboration, reveals...

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