(source: qsrmagazine.com)
Panera is eCommerce-ifying its stores, leveraging digital to personalize the in-person experience. In an interview with PYMNTS, George Hanson, senior vice president and chief digital officer...
With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power. Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants...
As consumers remain concerned about inflation, McDonald’s is seeing smaller orders and a trade-down to grocery. The quick-service restaurant (QSR) giant noted on a call...
Starbucks’ DoorDash partnership, which came after years of the coffeehouse chain holding out, is expanding. The quick-service restaurant (QSR) giant first announced its deal with the aggregator in...
Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both...
When trying out new eateries, consumers flock to independent full-service restaurants (FSRs). For the November edition of PYMNTS’ Restaurant Digital Divide study, “The 2022 Restaurant...
Inflation-weary consumers are growing increasingly disappointed with quick-service restaurants’ (QSRs) food pricing. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study,...
As restaurant brands around the world look to boost margins, many are turning to kiosks to dramatically reduce their labor needs. Quick-service restaurant (QSR) giant...
As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...