In early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum Brands reportedly is seeing double-digit increases in customer engagement compared...
Starbucks now offers access to delivery powered by DoorDash through its own app. As of Monday (Nov. 11), customers across the United States and Canada...
Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants...
McDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology to streamline the mobile ordering process. The quick-service restaurant (QSR)...
Discounted drinks are reportedly becoming rarer under the leadership of Starbucks’ new CEO. Brian Niccol became chief executive in August, and the company has since scaled back the...
Value is the key to gaining share in the quick-service restaurant (QSR) space in today’s macroeconomic environment, Domino’s executives said Thursday (Oct. 10). The pizza...
Toast added a branded mobile app and SMS marketing features to its technology platform for restaurants. These new mobile features are included in Toast’s Fall...
Dining out is getting more expensive. Consumers continue to spend on their cards, but the pace may be pressured. Issuers want to be top-of-mind and...
On Tuesday (Sept. 17), we’ll find out if the July surge in consumer spending — as measured via unadjusted retail sales — has amounted to...