QSRs

2023 Was the Year of Restaurant Loyalty Relaunches
2023 Was the Year of Restaurant Loyalty Relaunches
December 14, 2023  |  Loyalty & Rewards

As ongoing financial challenges have continued to constrain consumers’ budgets throughout the year, restaurants have taken the opportunity to rethink the financial incentives they offer,...

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Automated Food Preparation Expands Amid Consumer Concerns
Automated Food Preparation Expands Amid Consumer Concerns
December 13, 2023  |  ResTech

Autonomous restaurants are increasingly appearing throughout North America, with several new entrants into the space in the past couple of weeks alone, despite consumers’ hesitations....

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Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
Nearly 2 in 5 Consumers Are Tipping Less Due to Dwindling Personal Finances
December 08, 2023  |  Consumer Finance

A recent report by PYMNTS Intelligence has shed light on a growing trend among consumers — they are tipping less this year. The “Tipping Over:...

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McDonald’s Taps Generative AI as Restaurants Turn to Automation
McDonald’s Taps Generative AI as Restaurants Turn to Automation
December 08, 2023  |  ResTech

McDonald’s is tapping Google Cloud’s generative artificial intelligence (AI) tools as restaurants increasingly integrate the technology into more parts of their business.  The quick-service restaurant...

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McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
McDonald’s Targets 250 Million Rewards Users by 2027 as QSRs Boost Personalization
December 07, 2023  |  Loyalty & Rewards

With quick-service restaurants (QSRs) increasingly pushing their digital loyalty programs to gain valuable customer data, McDonald’s is aiming to add 100 million new members in...

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Consumers Avoid QR Code Menus at Independent Restaurants
Consumers Avoid QR Code Menus at Independent Restaurants
December 05, 2023  |  Restaurant innovation

When it comes to QR code menus, consumers are rarely huge fans, and this dislike is more pronounced at independent restaurants. By the Numbers According...

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Panera Adds Subscription Gifting as Restaurants Fight Holiday Belt-Tightening
Panera Adds Subscription Gifting as Restaurants Fight Holiday Belt-Tightening
December 05, 2023  |  Restaurant innovation

With consumers bracing to reduce their spending at restaurants over the holiday season, Panera Bread is looking to drive continued sales and visits by making...

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Starbucks Sales Slump Amid Staff Strikes
Starbucks Sales Slump Amid Staff Strikes
December 04, 2023  |  Stock Index

Starbucks’ sales have taken a hit as the coffee giant struggles with strikes. Amid this dip in sales, its stock has suffered a record run...

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QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
QSRs Add Hundreds of Kiosks to Increase Efficiency and Check Sizes
December 04, 2023  |  ResTech

Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a...

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