QSRs

DoorDash Looks to Voice AI to Drive White-Label Adoption
DoorDash Looks to Voice AI to Drive White-Label Adoption
August 28, 2023  |  Artificial Intelligence

As aggregators aim to facilitate not only third-party restaurant sales but also direct orders, DoorDash is turning to voice artificial intelligence (AI) to expand its white-label solutions...

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Grocers Have Opportunity to Cross-Sell eCommerce Customers on Restaurant Meals
Grocers Have Opportunity to Cross-Sell eCommerce Customers on Restaurant Meals
August 25, 2023  |  eCommerce

As consumers increasingly turn to digital channels to get their grocery needs met, merchants have the opportunity to drive additional sales if they can integrate restaurant ordering...

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Restaurants Target Consumers’ Game Day Spend to Drive off-Premise Sales
Restaurants Target Consumers’ Game Day Spend to Drive off-Premise Sales
August 25, 2023  |  Restaurant Roundup

This week in restaurants, Bojangles and Jersey Mike’s both leverage football season to boost off-premise sales, Walmart expands its in-supermarket restaurant selection, and fast-casual goes fancy. With the return of college...

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Subway Finds Buyer as Consumers Seek Budget-Friendly Restaurants
Subway Finds Buyer as Consumers Seek Budget-Friendly Restaurants
August 24, 2023  |  Acquisitions

With inflation prompting many consumers to choose low-priced restaurants over more expensive alternatives, Subway has secured a buyer. The QSR giant, which has nearly 37,000 restaurants around...

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Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience
Fast-Casual Chains Turn Their Loyalty Focus to the in-Restaurant Experience
August 23, 2023  |  Loyalty & Rewards

As restaurants continue to seek out ways to combat declining traffic, fast-casual chains including Sweetgreen, Noodles & Company and Panera Bread are taking their loyalty efforts beyond the digital sphere into...

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Gen Z Consumers Most Likely to Use Aggregators for Discovery
Gen Z Consumers Most Likely to Use Aggregators for Discovery
August 21, 2023  |  Aggregators

Consumers overall may typically already know where they are going to order when they open their delivery app, but younger consumers are more open to...

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Wow Bao CEO Taps Grocery to Spread Brand Familiarity
Wow Bao CEO Taps Grocery to Spread Brand Familiarity
August 21, 2023  |  Restaurant innovation

As many restaurant chains move into grocery aisles amid consumers’ shift toward food at home, Asian street food chain Wow Bao is leveraging consumer packaged goods (CPG) to...

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Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
Consumers’ Lower Restaurant Tips May Trigger Mandatory Minimum Wages
August 21, 2023  |  Legal

With consumers tipping less, restaurant owners are weighing the risks of alienating diners against workers seeking better pay arrangements. Nearly everyone involved agrees that the...

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Restaurants Have Opportunity to Boost Digital Engagement During Work Week
Restaurants Have Opportunity to Boost Digital Engagement During Work Week
August 17, 2023  |  Restaurant innovation

With many consumers ordering food online while at work, restaurants can target these customers’ workday needs to drive digital adoption. By the Numbers According to...

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